IT Support Specialist, 6sense
$73.6-103.9k
The ABM platform powered by revenue intelligence
Be an early applicant
The ABM platform powered by revenue intelligence
1001+ employees
Be an early applicant
$73.6-103.9k
1001+ employees
Company mission
To revolutionize the way B2B organizations create revenue by predicating customers most likely to buy and recommending the best course of action to engage anonymous buying teams.
Role
Who you are
- 3+ years of experience in IT Support, Help Desk, Service Desk, or End User Computing
- Experience supporting macOS and Windows environments
- Hands-on experience with Microsoft 365, Teams, Slack, and Zoom
- Familiarity with identity and access management concepts including Okta, Entra ID, SSO, and MFA
- Experience with endpoint management tools such as Intune, Iru, or similar MDM platforms
- Strong troubleshooting, communication, and customer service skills
- Experience working in a fast-paced, remote-first environment
- Basic scripting or automation experience using PowerShell, Bash, Python, Workato, or similar tools
- Interest in AI technologies such as Microsoft Copilot and Claude
- Strong attention to detail, ownership, and a continuous improvement mindset
Desirable
- Experience administering Okta, Entra ID, Intune, or Iru
- Experience with Workato or workflow automation platforms
- Experience supporting AI platforms and governance practices
- ITIL, Okta, Microsoft, Apple, or security-related certifications
- Experience supporting executive stakeholders and globally distributed teams
What the job involves
- 6sense is looking for an IT Support Specialist who is passionate about delivering exceptional employee experiences through world-class IT support
- This role combines hands-on end user support with administration of modern workplace technologies, identity systems, SaaS applications, endpoint management, and AI platforms
- You'll support a global workforce while helping improve IT operations through automation, documentation, and process improvement
- We're looking for someone who enjoys solving problems, learning new technologies, and creating scalable solutions that make employees more productive
- Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions
- Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments
- Manage user lifecycle processes including onboarding, offboarding, access requests, and role changes
- Administer and troubleshoot Okta, Entra ID, SSO, MFA, and identity-related services
- Support and manage SaaS platforms including Microsoft 365, Slack, Zoom, 1Password, GitHub, Claude Enterprise, and Workato
- Deploy, configure, and maintain endpoints using Intune, Iru, and CrowdStrike
- Maintain accurate asset inventory and device lifecycle management
- Support Microsoft Copilot, Claude, and other AI technologies while promoting responsible AI practices
- Develop scripts, automations, and workflow improvements that reduce manual effort and improve efficiency
- Create and maintain documentation, knowledge articles, and standard operating procedures
- Provide occasional support for Zoom Rooms, Teams meetings, executive users, and company events
Our take
While sales and marketing teams need access to customer data to stay competitive, this information is often scattered around multiple difficult-to-access systems both inside and outside the company. 6sense exists to solve this problem, using AI to bring together disparate data sources such as internal CRMs and social media signals to give sales teams all the information they need in one place.
While other companies have attempted to tackle this problem, 6sense stands out with its ability to provide a complete picture of a company and the leads to pursue within it. This allows teams to accurately prioritize accounts that are most likely to buy, greatly increasing conversion rates and sales figures. This has led to it being taken up by major enterprises including Dell Technologies, Shell and Cisco, to name a few.
6sense has raised a large amount of capital over multiple funding rounds and now has a $5.2 billion valuation. With recognition from Deloitte Technology Fast 500™ as one of the fastest-growing companies in North America and as a leader in conversation automation solutions by The Forrester Wave™, 6sense remains focused on research and development to maintain its market lead and is working to improve its AI's predictive, insight, and orchestration capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$200m
SERIES E
Mar 2021
$125m
SERIES D
Total funding: $428.2m
Company benefits
- Health & Wellness: Parental Leave, Wellness Days Off, Quarterly Wellness Speakers, Wellness Challenges
- Professional Development: LinkedIn Learning Courses, WFH Stipend, Revenue Certifications, Management Training
- Giving Back: Giving Fridays Rotating Charity Support, 6sense Gives Back Programs, Month of Service
- Social Well Being: Flexible Time Off, HUB Working Model, WeWork Access
Company HQ
The East Cut, San Francisco, CA
Leadership
Viral Bajaria
(Co-Founder & CTO)They began their career as a Software Engineer at Hexaware Technologies, before spending 2 years as a University of Southern Carolina Graduate Research Assistant. They then worked in Software Development for Hulu for 5 years, before leaving in 2013 to co-found 6sense.
Chris Ball
(CEO)Prior to joining 6sense in 2025, Christ was the President & COO of Instructure. He also spent 3 years at Adobe as a General Manager of Americas Enterprises.
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