Sales Manager, Whatnot

• As a high-growth marketplace, our fast-paced environment requires adaptability, creativity, and a strong leadership presence
• Team members in this role are required to be within commuting distance of our New York City or Los Angeles hubs
• We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here
• As our next Sales Manager you should have 3+ years in sales leadership roles, preferably within a high-growth startup or marketplace environment
• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You have a history of exceeding sales goals in a high-volume outbound sales environment
• You have outstanding leadership and team management skills, with the ability to motivate, coach, and develop a high-performing sales team
• You have experience with CRM systems and advanced sales analytics tools for tracking performance and creating reports
• You have expertise in sales automation tools to streamline workflows and improve team efficiency

Desirable

• The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform
• Sales is responsible for identifying, launching, and ramping new high-potential sellers
• The Sales Manager will lead, manage, and scale a sales team that delivers on revenue targets
• This individual will craft and implement strategic sales plans, coach and mentor team members, and work cross-functionally with product and marketing teams to align efforts
• Recruit, onboard, and mentor a team of high-performing sales representatives
• Provide regular coaching and professional development, ensuring the team meets individual and group sales targets
• Develop and implement a sales strategy that drives revenue growth, expands our seller base, and enhances customer acquisition across multiple categories
• Set clear performance goals, analyze sales metrics, and prepare regular reports to inform leadership on team performance and emerging trends
• Work closely with the marketing and product teams to create a cohesive strategy for customer acquisition, product launches, and feedback-driven product development
• Build and foster strong, long-term relationships with key clients and sellers, ensuring their needs are met and they remain active and engaged on the platform
• Continuously iterate and improve sales processes, ensuring they scale with business growth and meet the changing demands of a growing marketplace