Corporate Counsel Litigation, ServiceNow
Dispute Resolution & Risk Mitigation
$135.6-223.8k
Plus equity (when applicable) & Variable/incentive compensation
Office located in Waltham, MA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$135.6-223.8k
Plus equity (when applicable) & Variable/incentive compensation
Office located in Waltham, MA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- A strong work ethic, exceptional judgment, and uncompromising integrity
- Bachelor’s degree and Juris Doctorate from an ABA accredited law school (or foreign equivalent)
- Current membership in a US state bar in good standing
- 5+ years of litigation experience at a highly regarded law firm or in house legal department of a global company; tech industry experience and familiarity with employment litigation and/or bankruptcy proceedings a plus
- Strong familiarity with e-discovery software and platforms
- Excellent interpersonal skills and proven ability to build strong and deep working relationships with internal stakeholders over multiple geographical locations
- Ability to understand complex issues, assess risk and provide concise, actionable, business focused legal and risk mitigation advice and counsel
- A practical, proactive, collaborative and business-focused approach to problem solving with the ability to make sound decisions and exercise good judgement
- Ability to work independently and under pressure, and to handle multiple competing tasks simultaneously and thoroughly to closure in a fast-paced environment
- Ability to travel as needed
What the job involves
- Our mission is to create great experiences at work for our customers, and we are building a culture that delivers on that same promise for our own employees
- We are seeking a highly motivated corporate counsel with demonstrated litigation experience who can assist ServiceNow with not only active litigations but also implement and oversee policies and practices that help the company avoid and minimize litigation risk
- This position will manage and provide support in commercial litigation matters, disputes, and investigations – both in the United States and globally
- Primary responsibilities include case management, case assessment, responding to discovery, responding to threatened claims, and pursuing claims on behalf of ServiceNow when necessary
- This position is also responsible for developing, improving, and overseeing internal processes related to litigation and associated legal operations
- This role can be based in San Diego, or another ServiceNow office or it can be a remote position
- This is an important opportunity to play a pivotal role on ServiceNow’s expanding legal team and to deliver thought leadership on challenging legal issues in an exciting, fast-paced environment ServiceNow is changing the way people work. With a service orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before
- We’re disruptive. We work hard but try not to take ourselves too seriously
- We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better
- Help manage all aspects of commercial litigation including fact finding and analysis, case assessment, e-discovery, subpoena responses, witness preparation, motion practice, and arbitration or trial preparation
- Perform legal research and assess risks, benefits, and costs associated with legal claims
- Support the identification and collection of electronic evidence and data using various tools
- Advise internal stakeholders on legal risks, strategies, and the litigation process
- Liaise with outside counsel, the internal Legal team, and internal business stakeholders concerning discovery and case management issues
- Identify potential legal issues and advise the business to minimize exposure and/or pursue opportunities
- Perform internal investigations and identify and gather evidence
- Draft correspondence, settlement agreements, reports, declarations, internal guidance documents, policies, and procedures
- Analyze various commercial agreements to evaluate potential legal impact and/or risk
- Help manage the legal hold process and ensure compliance with legal holds, protective orders, and e discovery obligations
- Work with teams around the world
- Contribute to the development of ServiceNow’s Legal Services Delivery products, where we create and deploy workflows on the Now Platform to make our team and our customers’ Legal Departments more effective. In short, help us make the world of work, work better for people
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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