People & Culture Business Partner, Wave
Fixed Term Contract
Financial services for small business owners
Open for applications
Financial services for small business owners
201-500 employees
Open for applications
201-500 employees
Company mission
To create a future where small business owners can manage their finances fearlessly.
Role
Who you are
- Responsive and adaptive, you are passionate about fostering Wave’s inclusive and award-winning culture
- 5 years of experience in a People & Culture (or HR) role where you’ve been a trusted partner to teams and leaders
- Post-secondary education in HR or a related field or equivalent experience CHRP designation is a nice-to-have (but not required)
- A solid understanding of HR best practices and Canadian labour laws
- The ability to juggle shifting priorities with a calm, focused mindset
- Top-notch communication skills and a natural ability to build trust and influence others, even during challenging conversations
- A collaborative spirit and a growth mindset, you’re curious, open to feedback, and love learning
- Experience in influencing and driving change
- A calm presence under pressure and a strong sense of integrity, confidentiality, and professionalism in everything you do
What the job involves
- The People and Culture team are true company ambassadors that understand our partners (covering Engineering, Product, Customer Success, Wave+, Marketing, Finance, etc.) can’t do their jobs if we don’t do ours. Join a team of relationship focused HR professionals who have a passion for excellence
- We’re looking for a People & Culture Business Partner to join our team on a contract basis through September 2026 to cover a parental leave
- In this role, you’ll partner with Wave’s non-technical teams, including Compliance, Risk, Finance, Strategy, and Marketing, to align people strategies with business goals, support the development and retention of high performers, and help drive organizational excellence
- Reporting to the Senior Director, People & Culture, you’ll be part of a collaborative, cross-functional P&C team
- You’ll serve as a trusted advisor, coach, and change agent to leaders and team members, providing day-to-day guidance while contributing to the design and delivery of people programs that foster engagement, performance, and continuous improvement
- We’re committed to a thorough onboarding and knowledge transfer process to set you up for success. While this is a contract role, you’ll be a fully integrated member of our team with opportunities to grow, contribute, and have fun along the way!
- Be the go-to partner for your departments, building strong relationships and helping leaders align their people strategies with business goals
- Tackle day-to-day employee relations with empathy and insight, whether it’s navigating through conversations, supporting team development, or coaching through change
- Deliver consistent, proactive HR support that keeps things running smoothly. This means clear communication, well-run processes, and keeping us on the right side of compliance
- Work closely with other P&C teams such as People Operations and Talent Development to shape and deliver people programs that support compensation, performance, and growth
- Help design, improve, and roll out initiatives that make Wave a better place to work, your voice and ideas matter
- Guide employee exits with care, from thoughtful exit interviews and sharing important information for their time after Wave to partnering with hiring managers and Talent Acquisition on what comes next
- Manage leaves of absence with compassion and clarity, keeping everyone informed and supported from leave planning to return-to-work
- Jump in to support fellow P&C team members when needed
Our take
Over 90% of all businesses in North America are zero to five employee companies. These businesses are organising their finances either by paying an expensive accountant, or relying on traditional spreadsheets.
In response, Wave is democratising access to financial services software. While they are not the first to do this, they have taken the flourishing approach of giving away the invoicing and accounting software 100% for free.
The company instead makes money by embedding financial services products within the software. It's these payments and other revenue streams that the startup is now looking to expand to secure more revenue to scale.
While the company has had success so far with its tools, it will need to build a whole suite of products and services in order to compete with the accounting software giants like Xero.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2018
$3.3m
EARLY VC
May 2017
$32m
SERIES D
Total funding: $81.2m
Company benefits
- Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours
- We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more
- We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously
- We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!
Company HQ
Leslieville, Toronto, ON
Leadership
Zahir Khoja
(CEO, not Founder)Worked at Mastercard as EVP (Global Merchant Solutions and Partnerships) and held several Senior VP positions. Former Vintro Board Member and General Manager (North America) at Afterpay.
Salary benchmarks
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