Business Operations Project Manager, Octopus Energy Group

• We’re looking for a talented Business Operations Project Manager to join our Business Operations team, who will help to drive and elevate our business to the next level of success
• A critical thinking mindset with a low-appetite for risk
• Excellent communication and experience in leading and influencing stakeholders at various levels
• Excellent project management skills with 3+ years of professional experience to be able to present program status, recommendations, and priorities
• Ability to work on multiple projects and workstreams simultaneously in an extremely fast-paced environment with tight deadlines
• Experience in using various tools and methodologies to formulate an understanding of our customers needs, process pain points and areas of improvements
• Enjoy working independently and as part of a close knit team
• To be an extreme starter-finisher - you leave no loose ends in your path
• To be at ease working across multiple disciplines
• Comfortable with numbers and data
• Knowledge of SQL and Python is desired as you will be writing queries and building dashboards on occasions
• Adaptability and flexibility when it comes to changes in a rapidly scaling business

• A Business Operations Project Manager should be willing to get stuck in - you will not only be leading projects, but building the tools and interventions to support them and driving them through to implementation
• Please note this is a 6-9 month MAT contract from May 2025
• Be responsible for maximising the efficiency of business processes and initiatives across the end to end experience, allowing us to scale our operation and increase profitability
• We adopt a customer first mindset at Octopus; it will be your job to advocate for the customers’ needs as we evolve our products and processes
• Focus on continuous improvement; we are focused on fixing problems quickly, obtaining feedback and iterating
• Facilitate communication across cross-functional teams to drive delivery of projects to deadlines; you would need to be ready to manage upwards and be confident working with senior stakeholders
• Synthesise information gathered during discovery session and establish the path forward, bringing your stakeholders on the journey with you
• Create low code interventions, internal toolkits, standards and guidelines that assist customer facing teams in delivering exceptional experience to our customers whilst seamlessly integrating compliance
• Partner and collaborate with a variety of different departments to assist them in implementing a product or service with a customer (e.g. the Fleet Operations team might want to launch a new tool) by creating complementary internal processes and support tools to maximise its effectiveness
• Be data driven to validate a business problem, build a basic dashboard where required and measure success of initiatives

• Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
• Flexi working environment
• Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
• Unlimited paid time off policy
• Work from home opportunities
• Equity Option Scheme - Everyone owns part of what we’re building with shares
• Tech - We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
• Money Coach - You may want to think about financial planning. The company has an arrangement with Octopus Money Coach. They offer the opportunity to talk with a professional coach
• Wellbeing - Need some calm in your life? We have 'Octopus Headspace Licences' available. Twice a week we have 45 Minute live yoga class open to all Octopus staff!
• Parents - get access to tax free childcare and maternity and paternity pay. We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained (https://octopus.energy/blog/octopuskids/)
• Office culture - Our offices are stocked with fruit, breakfast, great coffee, and soft drinks (and ice lollies if you're lucky)! Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner. We won best company to work for in 2019 and our CEO, Greg has recorded a podcast about our culture and how we empower our people. Check out what our people say at Glassdoor!
• Car Salary Sacrifice - Browse the wide selection of electric vehicles and get a sample quote under our workplace salary sacrifice scheme. If approved, the monthly leasing costs are taken directly from your gross salary each month meaning you're saving on paying some tax

Total funding: $2.5bn

According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and they now supply energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.