Senior Product Manager, Lyra Health
Customer & Partner Ecosystem
$142-196k
+ Equity in the company through discretionary restricted stock units
1-2 days a week in office (Burlingame, CA)
Employee mental health care provider
Be an early applicant
Employee mental health care provider
1001+ employees
Be an early applicant
$142-196k
+ Equity in the company through discretionary restricted stock units
1-2 days a week in office (Burlingame, CA)
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- BA/BS, or equivalent experience, required
- 5+ years of experience in product management, or a related role in a software development environment
- Demonstrated experience fostering a strong partnership with enterprise sales, channel partnerships, and customer success teams to meet customer needs
- Prior experience driving platform products and partner integrations
- Highly organized self-starter; able to multitask and apply structure to ambiguous situations
- Strong quantitative analytical skills and ability to think strategically and tactically to solve problems and drive results while operating in a fast-paced, dynamic startup environment
- Strong understanding of software development life cycle (SDLC) and agile methodologies
- Curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
- Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset
- Nice-to-have: experience working with platform product teams, scaling solutions across the business and other product teams
What the job involves
- Lyra is looking for a Sr. Product Manager to join our Customer and Partner Ecosystem team. The ideal candidate is a strategic problem solver that is highly collaborative and able to synthesize input from many different cross-functional teams in articulating and executing a roadmap
- This Senior PM will play a critical role in owning product planning and launches, partnering closely with Product (PM, Design), Engineering, Go-to-Market (GTM), Customer Success (CS), Operations, and the leadership team to execute our product strategy and achieve our business goals
- This role is highly visible and is crucial in ensuring that we execute at a high level across every facet of product management, development, and operations
- Engage with sales, customer success, prospects, customers, and channel partners to understand pain points and opportunity areas, and develop product (or non-product) plans that help achieve both short and longer term business objectives
- Define and deliver tools that empower our Go to Market teams, and enable our customers and partners to effectively explore and implement Lyra’s solution
- Partner cross-functionally with internal teams to identify pain points and define strategies to drive platform scalability
- Own product roadmap by gathering input, evaluating opportunities, and prioritizing features according to our business goals
- Drive excellent product development experience for the product/design/engineering team by writing concise documentation and engineering tickets, supporting the design process, running team rituals, and coordinating successful releases
- Track overall program metrics and effectively report out on program health to executive audiences
- Collaborate with Go to Market and Customer Success teams to ensure a seamless transition from product development to product launch and customer onboarding, and receiving feedback to further drive the product roadmap
- Identify and manage risks and issues that may impact the successful delivery of cross-functional initiatives and associated goals
- Foster a culture of continuous improvement by regularly reviewing and optimizing processes and methodologies
Our take
In the United States, millions of people suffer from mental illness each year - a figure which is unfortunately on the rise - and research suggests that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year. Lyra Health is one company out to tackle these issues head-on, by delivering mental health care for employees.
Lyrah Health is seen as a key player alongside other online mental telehealth platforms, which include Calm, Genoa, and Talkspace. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression, and substance use disorder. Coaching is also offered as a preventative measure.
Lyra Health boasts a 90% satisfaction rate across its more than 2.2 million members, demonstrating the impact that its products can have on wellbeing. In 2022, Lyra announced its acquisition of ICAS World, an international provider of employee assistance programs. Its global network includes over 1,500 companies and 6.3 million users across more than 155 countries, which should give Lyra smooth inroads into global markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- Generous compensation, 401k, and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & CEO)Former Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
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