Staff Product Designer, Clio

Platform

CA$148-222k

Salary applicable to Canada, other locations may vary. For experienced individuals, we typically hire at or around the midpoint of the band($185,000 CAD) The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time

Senior and Expert level

Toronto

Vancouver

Remote from Canada, US

More information about location

Legal practice management software

Open for applications

Legal practice management software

1001+ employees

B2BSecurityComplianceLegalSaaS

Open for applications

CA$148-222k

Senior and Expert level

Toronto

Vancouver

Remote from Canada, US

More information about location

1001+ employees

B2BSecurityComplianceLegalSaaS

Company mission

Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.

Job

Company

Role

Who you are

You enjoy solving big problems with elegant, intuitive solutions and have a demonstrable track record of conceiving and delivering extraordinary experiences, developing new projects, and working on high-value, strategic initiatives under tight time constraints
You play well with others
You thrive in a fast-paced, collaborative environment
You bring a unique point of view to the table and bring out the best in your teammates
7+ years of Product Design experience
Proven track record of successfully leading design functions across a product area
Mastery of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices
Excellent written and verbal communication skills
Low ego and open-mindedness
Experience building SaaS products
Experience building for SMBs or Consumers
A keen interest in improving your craft by using AI
Experience with systems thinking and working on platform teams in collaboration with product and feature teams

What the job involves

We are seeking a Staff Product Designer to join our growing Product Design team
As a Staff Product Designer, you have a strong track record of delivering work that has high impact and directly supports the alignment of our business goals and user needs
You are comfortable with undefined problem spaces of high complexity and can help facilitate effective decision-making through your problem-framing skills and ability to influence and inspire through storytelling and thoughtful use of design tools and frameworks
You drive future design vision and mentor and guide the work of other designers
You confidently use research methodologies to understand users and problem spaces, dig deep to uncover and synthesize insights, and build narratives to frame complex problems
You keep stakeholders informed and included, solicit feedback on your own work and add value to others' work
Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users
They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients
If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team
By joining our Platform team, you’ll have the opportunity to build centralized tools for Clio users and reusable frameworks for Clio product teams
The Platform team is working on some of the most complex problems so that our product teams can move fast and we can transform the legal experience for all
Collaborate with Product Management, Engineering, and Research to drive design strategy, product decisions, and roadmap priorities based on user research and business needs
Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production
Collaborate with your peers and other designers to develop a longer-term vision for your problem space
You’ll bring the other designers in your space along and help them understand how their work contributes to that vision
Collaborate with other product designers working on other projects to drive alignment and consistency across the entire user experience
Challenge previously established thinking patterns, and discover new ways of problem-solving all while being a clear and effective communicator
Provide mentorship and design feedback to other design team members
Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product areas
Serve on the Staff Product Design council to contribute to design team culture and initiatives, as well as maintain and upgrade the design system

Our take

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.

Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.

Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.6)

Company

Company benefits

Company equity
$500 contribution when you become a parent and/or guardian
4-week minimum vacation
Work from home when you need to (role-specific)
Parental leave options for moms and dads
Customizable extended health benefits (including $2000 per year to spend on counseling)
Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
401k 🇺🇸
RRSP-matching 🇨🇦

Company HQ

Burnaby, BC

Leadership

Jack Newton

(Founder & CEO)

Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.

Rian Gauvreau

(Board Member)

Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.

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