Enterprise Account Director, Bazaarvoice
Retail
$300-310k
OTE
UGC-based shopper engagement platform
Open for applications
UGC-based shopper engagement platform
1001+ employees
Open for applications
$300-310k
OTE
1001+ employees
Company mission
To build smarter shopper experiences across the entire customer journey.
Role
Who you are
- Experience: 5+ years of relative experience in Enterprise SaaS sales, Retail, or Digital Marketing, with a proven track record of managing high-value portfolios and consistently exceeding multi-million dollar quotas
- Executive Presence: The poise and confidence to build trust-based relationships with C-level stakeholders at Fortune 500 companies
- Strategic Rigor: The ability to approach a sales cycle through a lens of creativity and leadership, using data and storytelling to win complex "consensus" buys
- High-Velocity Discipline: The ability to drive urgency, handle objections with resilience, and maintain a high volume of outbound activity through LinkedIn, email, and phone
- Collaborative Leadership: Demonstrated ability to lead internal teams and "sell" your vision internally to get the resources needed to close and grow your accounts
- Technical & Financial Acumen: A deep understanding of business practices and the ability to articulate complex ROI models during intense negotiation processes
- The "Bazaarvoice" DNA: A high level of enthusiasm, coachability, and an unwavering work ethic. You are comfortable hearing "no," shaking it off, and pivoting your strategy to find the "yes."
What the job involves
- Bazaarvoice is seeking an extraordinarily talented Enterprise Account Director to join our world-class sales organization on the Retail Team
- We are looking for a unique individual who can navigate the complexities of a multi-million dollar book of business while maintaining the hunger and "hunter" mentality required to expand our footprint within the world's most recognizable brands
- You must be a true book of business owner: Someone who can command a room of C-level stakeholders, orchestrate a large internal "pod" of specialists, and move seamlessly between high-level strategy and tactical execution
- Orchestrate the Enterprise Ecosystem: Act as the "CEO" of your territory, leading a cross-functional pod (Junior Sellers, Product Specialists, Client Success, and Solutions Consultants) to drive growth and retention
- Strategic Opportunity Mapping: Beyond standard discovery, you will conduct deep-dive analysis into client business models to reveal latent pain points and align Bazaarvoice’s high-ROI SaaS solutions with their global business objectives
- End-to-End Deal Architecture: Manage the entire lifecycle of complex, high-six and seven-figure deals—from initial prospecting and aggressive pipeline building to sophisticated contract negotiation and renewal
- Value Defense & Expansion: Confidently demonstrate and defend the ROI of the Bazaarvoice platform, ensuring our value proposition is understood from the marketing manager level up to the CMO and CTO
- Thought Leadership: Act as a trusted advisor to your clients, staying ahead of industry trends, competitor movements, and shifts in consumer behavior to provide proactive strategic guidance
- Key Performance Indicators:
- Net New Revenue: Driving expansion and new business within the Enterprise segment
- Retention & Growth: Maintaining the health of your existing multi-million dollar book
- Pipeline Velocity: Consistently moving opportunities through the funnel with accuracy and speed
- Cross-Functional Leadership: Successfully leveraging and leading your support pod to maximize territory coverage
Our take
User-generated content has become one of the biggest forces in online shopping and many people are turning to reviews from real customers instead of polished advertising campaigns. But that creates a challenge for brands, which now have to manage huge amounts of customer content while keeping it authentic and trustworthy.
Bazaarvoice is helping brands collect and share customer reviews, ratings, photos, and videos across online stores and social platforms. And its latest TikTok Shop integration allows brands to automatically place trusted customer reviews directly onto product pages, helping build trust and boost sales from day one.
Founded in 2005, Bazaarvoice now works with more than 13,000 brands and retailers worldwide, showing just how valuable authentic customer feedback has become in eCommerce. As shopping and social media continue to merge, demand for trusted user-generated content is only expected to grow, so its only likely Bazaarvoice will continue to grow too.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Mental wellness matters: All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
- Improve your community and b:generous: We believe in investing our time and money to support our communities globally.
- Embrace wellness and reward others: Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
- Paid sabbaticals: We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
- Recognition-based culture: We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
- Flexible work from home policies: The working world has changed. So have we.
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
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