Workplace Experience Coordinator, Clio

• We are looking for an entrepreneurial spirit who excels as a connector
• This role will appeal to a responsible individual who is creative, high energy, outgoing and enjoys people and creating an exciting environment for employees and guests alike
• 1-3 years of experience in a Front Desk/Workplace Experience role
• Collaborative and self-starter mindset
• Strong interpersonal skills and capacity to develop trust
• Great attention to detail with a ‘Marie Kondo’ love of organization
• A passion for creating unique and collaborative experiences
• Comfort with new technologies and tools

Desirable

• We are looking for a Workplace Experience Coordinator to join our Employee Experience Team in Burnaby (Vancouver).
• The Workplace Experience Coordinator is every employee and guest's first impression of our Workplace Experience Team and Clio
• This pivotal role significantly influences the overall employee experience from the front office interactions to facility maintenance and the organization of employee events
• The Workplace Experience Team supports all Clions in the pursuit of productive, comfortable, and flexible places to work by (1) building inspiring and functional office spaces that facilitate individual work, team connections, and onsite events, and (2) by supporting those who work from home in creating their own personal and productive work space
• Front office management and reception, including visitor and employee sign-in and access systems, mail management, and all other shipping/receiving
• Orienting employees and guests to the space through conducting site tours and wayfinding
• Maintenance of office space, ensuring they are well-stocked, clean, and welcoming; including light cleaning of communal spaces
• Identify facility deficiencies, coordinate repairs, and track deficiency status
• Support in regular facility inspections, keeping up-to-date facility inspection records, and coordination with building services for repairs and maintenance
• Assist with planning, coordination, and communication of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-site
• Collaborate with cross-functional teams, including People, IT, and OCEO, to ensure workplace policies and programs are executed and aligned with business objectives
• Regular facility inspections to ensure all mechanical, electrical, and structural systems are operational,
• Support the physical security of Clio's office ensuring secured systems are operational, site access badges are managed, and liaising IT/Security team as needed
• Assist with OH&S program coordination, including maintenance of OH&S records
• Assist with workplace technology systems, including AV equipment, and video conferencing systems
• Liaise with vendors for F&B, socials, and office supplies
• Tracking and processing workplace experience expenses through internal software programs
• Collect and upkeep data to measure the effectiveness of workplace experience programs