Sales Engineer, Pocus

• You are a humble over-achiever. You’re constantly asking for and excited about feedback that helps you learn and grow
• You don’t take yourself too seriously. You like to work hard but not without plenty of smiles and laughs along the way
• You are delusionally optimistic. Big challenges and projects excite and motivate you
• You have exceptional integrity and always do the right thing, even if and especially when no one else is watching
• You are a problem solver, not a problem identifier. Your first reaction when encountering something that isn’t working is to think “What can I do to make this better?”
• You strive to perfectly balance individual initiative with humility and collaboration, understanding when it is better to ask for help and when it is better to solve a problem independently
• You move with a self-imposed sense of urgency. You strive to constantly find the perfect balance between speed and quality and you understand when to make that tradeoff
• You have a high bar for quality and you honor your commitments
• You are excited about building foundations and you love learning new things as part of that. You have a bias towards documentation and writing things down
• You are excited about working in an early stage, high-growth, fast paced environment where you can have meaningful ownership and impact on the business, and understand that that is a significant commitment
• You’ve been in Solutions Architect or Solutions Engineer role for 3+ years of experience in a relevant Enterprise B2B SaaS environment
• Proven technical experience with SQL and APIs
• Experience at a growth-stage company and/or being an early member of a team
• A strong business acumen combined with an analytical skillset. You see beyond data and have fluency to know the right questions to ask of the data to gather business insight and create recommendations
• Highly consultative experience. You have demonstrated capability to take vague business problems from senior leaders, run active discovery and prescribe technical solutions and plays
• Excellent communication in all forms. You are comfortable adjusting your style and approach to communicate technical concepts with both technical and non-technical stakeholders
• High levels of organization in your workflows - you understand what it means to work on multiple projects simultaneously and are able to prioritize and manage your time efficiently
• Deep understanding of common data structures, metrics, and raw data associated with B2B SaaS Salesforce implementations

Desirable

• As a Solutions Engineer, you’ll be taking your experience in highly consultative and technical pre-sales roles and translating that into becoming an expert in innovative GTM strategies using Pocus
• You’ll act as a technical expert to prospects evaluating Pocus to demonstrate Pocus’ solutions, consult on, and build, their Pocus workspace, sales playbooks and workflows, providing best practices to turn data into revenue for the customer’s GTM team
• Solve real problems for customers with a product that they love: Go-to-market teams rely on Pocus to uncover new revenue opportunities and save hours / week digging through data. Customers have referred to Pocus as an “answer to all of their prayers”
• Be an early member of the Solutions Engineering team: As one of the first members of team, you’ll build the foundation of the role for years to come
• Learn more in 1 week at Pocus than 1 year at another company: We do more with less — we’re able to ship what other teams with 10x of the resources do in 1/10th of the time. We’ve had a lot of awesome accomplishments, but still have so much left to do
• Join an incredible team at a magical time: We’re at the beginning stages of explosive growth. Join a passionate, scrappy, and no-ego team of builders that will inspire you every day
• Choose your own adventure: ****Because the team is small (but growing fast) you’ll have the opportunity to be customer facing while also working with our entire go-to-market team, operations, engineering, product, and both of our co-founders. This is a great opportunity to get exposure to a variety of roles and see where you might find yourself gravitating
• Act as technical lead for prospects evaluating Pocus
• Partner with Account Executives to serve as the product expert and technical advisor to prospects and customers during their sales process with Pocus
• Partner with the account executive to conduct in-depth discovery sessions, understand prospect requirements, current challenges and desired business outcomes, and pain points
• Map existing ecosystem and workflow, identifying opportunities for improving the Sales motion, and prescribe new ways of working with Pocus
• Develop and present customized demo workspaces for prospects, including architecture, workflow and relevant use-cases
• Be the primary contact for Technical and Architectural questions, including responding to questionnaires and meeting members of prospect’s technical team
• Design and deliver solution-based demos for complex use cases
• Collaborate with product team to provide feedback into the needs of our prospects and ensure proposed solutions are aligned with product capabilities
• Lead POCs
• Act as the lead for executing POCs, from requirements gathering to project managing actions and enabling the customer’s team
• Run consultative use-case brainstorm workshops to prescribe and develop playbooks to prioritize and deploy to support the customer’s business challenges
• Build the customer’s initial workspace, playbooks, train the AI model and support the customer in integrating systems
• Document architectural decisions made and use-cases developed to ensure a clear handover to the Customer Success team post-sale