Senior Program Manager, Chime
$130.1-180.6k
+ Bonus + Equity
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$130.1-180.6k
+ Bonus + Equity
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- We are seeking someone who is passionate about driving measurable outcomes at a fast growing Fintech company with a mission driven business model
- If you thrive in a role that demands both building and executing, find satisfaction in crafting a data driven, impactful narrative from a blank slate, and are passionate about balancing the needs of multiple stakeholders across the organization - we want to hear from you
- A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role
- MUST have experience creating, implementing and refining internal operating rhythms (ideally including implementing quarterly planning & goal-tracking systems and tools (MUST)
- Critical thinking skills and the ability to understand strategic business drivers across disparate businesses, questioning how we are working rather than simply executing
- Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance
- Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, adapting approaches to meet varying needs within a complex business environment
- Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to Senior leaders across different teams
- Sharp analytical and problem solving skills, with a strong bias for action
What the job involves
- Chime is seeking a Senior Program Manager to join our People Team, Program Management Office (PMO)
- Your primary focus will be to build, stand up, and run a portfolio management system to monitor and report progress against Chime’s People Team priority initiatives
- You will also be responsible for managing a series of internal operating rhythms
- Your role will involve heavy cross-functional collaboration, connecting the dots to advance the right work, and articulating risks that may prevent us from achieving our long term, high impact priorities
- With a unique vantage point over forums that monitor our most critical initiatives, and member value driving programs, you will serve as a trusted advisor for all functions and leaders
- You will influence faster decision-making, foster better cross-organizational collaboration, balance organizational capacity, and ensure key stakeholders understand how their work impacts our highest priorities
- You will be a coach and a player
- Internal systems are operating smoothly, you will also take on programs and ad hoc projects aimed at Chime’s People Programs and improving operational velocity
- Shape the vision, brand, strategy, and execution of the enterprise project management function at Chime
- Develop and implement established portfolio management systems and frameworks to enhance strategic alignment and execution across the organization
- Build process to unlock velocity, not create overhead
- Optimize and drive Company level operating rhythms, including quarterly and monthly business reviews and other forums, ensuring effective oversight of progress towards goals, key risks, opportunities, and dependencies
- Coordinate with senior project managers and program management teams to translate strategic direction into clear and aligned priorities, drive stakeholder alignment, and ensure appropriate measurement to track progress
- Identify operational bottlenecks and inefficiencies and implement necessary changes and ensure we have appropriate resource allocation plans
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company values
- Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
- Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
- Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
- Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
- Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
- Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
- Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
- Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
Salary benchmarks
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Diversity, Equity & Inclusion at Chime
Erica Johnson (Head of Diversity, Equity, and Belonging)
- Https://medium.com/life-at-chime/its-a-chimed-life-meet-erica-johnson-our-new-head-of-diversity-equity-and-belonging-6f911b837678
- Https://medium.com/life-at-chime/the-value-of-buy-in-from-leadership-how-our-crg-exec-sponsors-make-chime-and-our-crgs-a-f2996aa4c41a
- Https://medium.com/life-at-chime/scaling-crgs-how-diversichime-helps-grow-our-crgs-with-intentionality-and-intersectionality-28af791a5148
- Https://medium.com/life-at-chime/the-cost-of-being-yourself-a4265f3e5a6e
- Https://medium.com/life-at-chime/chimehers-chimes-in-the-role-of-female-role-models-696702e81daa
- Https://medium.com/life-at-chime/chimers-chime-in-the-importance-of-being-out-at-work-883870d5d3c
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