Operations Manager, Bolt

Salary not provided

Excel

Senior and Expert level

Toronto

2+ days a week in office

Building the future of transportation

Open for applications

Building the future of transportation

1001+ employees

MarketplaceTransportMobility

Open for applications

Salary not provided

Excel

Senior and Expert level

Toronto

2+ days a week in office

1001+ employees

MarketplaceTransportMobility

Company mission

Bolt believes in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, they’re helping cities evolve towards decreased traffic congestion and pollution

Job

Company

Role

Who you are

We are looking for a smart, analytical entrepreneur who loves to solve problems, makes things happen through relentless execution, and puts the team's mission above their own ego
This role is designed for someone who thrives in a fast-paced environment and is dedicated to contributing significantly to Hopp’s expansion in Canada
You have 6+ years of experience in an Operations Management role with a strong analytical component
You 3+ years of experience leading a teams and a passion for developing people
You possess a data-driven analytical mindset and skills, with advanced knowledge in Excel as a requirement
You demonstrate a highly data-driven, analytical mindset, and you can examine data to optimise your team's activities and identify patterns and trends within the data
You ideally have experience managing new product launches or market entry processes
You have excellent negotiation and communication skills in English, with French being a huge plus
Experience is great, but what we really look for is drive, intelligence, and integrity

What the job involves

This role is at the heart of our strategy, tasked with taking ownership of our business in designated cities
The Operations Manager will be responsible for developing and managing talented individuals to foster a high-performing team
Moreover, you will drive operational excellence, constantly challenging the status quo by introducing innovative and simplified approaches to enhance our services
Supporting the General Manager in developing and executing on the long-term strategy of Hopp’s ride-hailing business in Canada, including P&L ownership
Oversee programs and projects focused on business growth and process enhancements, aiming to deliver outstanding service to users and drivers
Formulate and execute strategies to improve the value proposition for drivers and riders, increase the supply base, and enhance performance and retention
Engage in Business Development to identify new revenue opportunities, forge partnerships, and negotiate and structure contracts, including collaborations with driver and vehicle fleets
Lead and develop a small team to ensure the successful implementation of all projects, programs, and activities
Advise and closely collaborate with HQ teams such as Product, Legal, Marketing or Finance to develop and execute key initiatives that drive growth and efficiency

Our take

Bolt is another company in the competitive ride-sharing market that's trying to take market share away from Uber in London and Europe more broadly. They operate in 100 cities and have over 25 million customers

Their strategy is to focus on markets where Uber used to have a monopoly and then they come in with a better offering for drivers

Bolt has the ability to grow aggressively for now as they're well financed. They face a similar to challenge to Uber in that no company in this space has established a profitable business model that isn't propped up by investors with deep pockets. Creating a sustainable model that's better for drivers than Uber is the way Bolt can win

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

37% female employees

26% employee growth in 12 months

Glassdoor (4.1)

Company

Funding (last 2 of 9 rounds)

Jan 2022

$714.2m

SERIES F

Aug 2021

$682.3m

LATE VC

Total funding: $1.9bn

Company benefits

Work from home opportunities

Company HQ

Veerenni, Tallinn, Harju County

Leadership

Markus Villig

(CEO)

Markus left his Computer Science degree to start Bolt (then Taxify) aged 19

Salary benchmarks

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