Senior Solution Sales Executive, ServiceNow
Industrial Connected Workforce
$123.3-203.4k
Salary range based on New York Metro area. Offers equity (when applicable) and ESPP
Travel required: 30-50%
Cloud-based digital workflows for enterprises
Open for applications
Cloud-based digital workflows for enterprises
1001+ employees
Open for applications
$123.3-203.4k
Salary range based on New York Metro area. Offers equity (when applicable) and ESPP
Travel required: 30-50%
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to transform daily work of industrial production operations with workflows, automation, and other digital solutions. This may include integration with other industrial and/or security solutions
- Understanding of Operational Excellence processes in an Industrial environment
- Experience influencing industrial buyers across decentralized decision making and establishing a circle of influence
- 7+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative solution sales role selling into Global Operations, Manufacturing, Continuous Improvement, IT, and/or Digital Transformation organizations
- Deep understanding and experience of business sales processes and buying behavior for enterprise-wide software purchases, particularly in industrial environments like manufacturing, life sciences, energy and utilities, or transportation/logistics
What the job involves
- We are seeking a high‑impact Solution Sales Executive to drive adoption of the new Industrial Connected Workforce (ICW) product across the production environments at large industrial enterprises
- ICW is part of ServiceNow’s Operational Technology portfolio and built on the ServiceNow AI Platform
- In this role, you will partner with Account Executives and Solution Consultants as the domain expert in industrial software to land new customers, expand existing accounts, and shape strategic digital transformation initiatives across operations, maintenance, quality, and OT teams
- You will translate ICW’s value into measurable business outcomes like increased productivity, reduced production losses, faster issue resolution, and a modernized frontline worker experience
- The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity
- Support territory strategy and planning to improve vertical agreement, account use case targeting and execution, related to OT/Industrial Connected Workflow sales pursuits
- Provide input to Core Account Executive (AE) during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with ServiceNow’s Value principles
- Support customers to envision the value of industrial digital transformation for the daily activities of operating teams and support development of strategy by partnering with rest of account team, customer and partners
- Interlock with Solution Consultants (SC) & Specialist OT SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach Account Teams and peer specialist teams with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
- Champion diversity and belonging to contribute to an open and inclusive environment
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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