People Operations Lead, 9fin
$100-120k
+ Equity Options
1+ day a week in office
Data & analytics platform for finance professionals
Be an early applicant
Data & analytics platform for finance professionals
201-500 employees
Be an early applicant
$100-120k
+ Equity Options
1+ day a week in office
201-500 employees
Company mission
To help leveraged finance professionals win business, outperform their peers, and save time.
Role
Who you are
- Are passionate about people operations and creating a best-in-class experience for employees and candidates alike
- Care deeply about data integrity and have experience with general people processes and onboarding team members
- A basic understanding of US employment law and immigration framework or a strong interest in learning and maintaining knowledge
- A proactive approach to work, learning and implementing new skills
- Strong organisational and administrative skills
- Exceptional attention to detail
- Can operate autonomously in a fast-paced environment and operate at pace
- Have an eye for automation, are solutions driven and able to suggest improvements to keep our processes and systems ahead of the curve
- Want to be part of and learn from a high-performing people and talent team and have impact from the start of your 9fin journey
- If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another
Desirable
- Familiarity with our HR Tech Stack: HiBob, Lattice, Linear
- Previous experience in a scaling tech company
What the job involves
- We are looking for a tech-forward, detail-oriented People Operations Lead to join our high-performing people team and build upon our best-in-class people operations activity!
- We have an incredible HR Tech Stack and the key processes in place for you to come in and scale and elevate to the next level, ready for an exciting level of growth
- People life cycle: Own and facilitate the full people operations life cycle across our London, New York, Belfast and Hong Kong teams, from onboarding to employee changes and offboarding
- Employee data & platforms: Ensure employee data and records are accurate in our People Ops (HiBoB) and Engagement & Performance (Lattice) systems, ensuring that these platforms are configured, maintained and updated in a timely manner
- Documentation and Compliance: Ensure all contracts and deeds are signed promptly, providing responses to employee queries by liaising with relevant internal teams and escalating delays where necessary; ensure background Checks, Right to Work, I9, signed contracts, IP deeds and CIIAs are securely downloaded and saved in relevant folders
- Onboarding: This includes, but is not limited to, managing the contracting and right-to-work processes, updating our tools and systems to accommodate new hires (e.g., Google Workspace, WeWork, etc.), updating employee data in our HRIS, prepare managers for their new hires, oversee equipment procurement, and lead engaging onboarding sessions to ensure an exceptional first-day experience. Additionally, you will analyze onboarding survey feedback to continuously iterate and improve the journey for all new 9finners
- EOR and PEO operations: Create new cases and manage end to end EOR / PEO activities
- Ticketing & Task Management: Work within our central ticketing system (Linear) to manage incoming requests, track progress on People Ops tasks, effectively manage the triage process
- Reporting: Provide people-related reports and analytics as requested to support data-driven decision-making
- General support: This role will have exposure to and be expected to execute various ad hoc requests and tasks from the team and will also support all People Ops projects
- General support: Be the first point of contact for our team members for general people-related queries, responding quickly and effectively to queries and escalating matters when needed
- Foster belonging: Support internal events, activities and employee communications that build psychological safety amongst our teams in order to create true engagement and a best-in-class employee experience
- Ad hoc office management: Support with office management tasks
- Process improvement: Consideration for getting continuous improvements in place to ensure that our People Team processes are efficient, effective and user friendly
- Vendor Operations and Invoicing: Regularly collaborate with various vendors to ensure day-to-day operations meet the highest standards. Review vendor invoices for first level approval
Our take
9fin’s initial aim was to solve the problem of extracting data out of financial documents. It quickly turned to AI, where computer vision tools can be deployed to find key financial data point quickly and automatically.
Its AI tools learn to understand the complicated legal clauses in contracts, automating a lot of the manual work that's usually involve in this space. 9fin also has a team of journalists and analysts who product news and analysis that help make sense of complex situations. The result is an integrated platform that debt capital market professionals can use to make quicker and better investment decisions.
9fin is used by leading banks, hedge funds, and asset managers around the world. The company has seen significant investment, the most recent of which will support the scaling of its team and expansion of its product into new asset classes, as well as helping it to grow its presence in the US, Latin America, and Asia Pacific.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
84% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2024
$50m
SERIES B
Dec 2022
$25.6m
SERIES A
Total funding: $89m
Company benefits
- Flexible hybrid working policy
- 22 weeks full pay maternity, 12 weeks full pay paternity + shared parental leave
- Learning & development budget
- 25 days off + bank holidays
- Bi-annual team and company socials
- One month paid sabbatical after 5 years of service
- Work abroad for up to 3 months a year
- Bank holiday swap program
- Various health insurance packages via our PEO, TriNet
Company values
- Technology doesn't serve the business. Technology is the business: Technology and business are not independent; they are one and the same. We’ve met CEOs who don’t know what language their code is written in and CTOs who don’t know who the customers are. That’s not OK
- Talent trumps experience: We judge people by the quality of their ideas, not the duration of their employment. We’d rather work with people who have spent 12 months being awesome than those who have spent 3 years being average
- Don't know? Say so: Ignorance is only a weakness when you don’t admit it. We’ve seen lots of people waste hours of productivity because they were too afraid to ask for help
- Ship early and often: It’s impossible to design a truly awesome product without customer feedback
- Never settle: The product might have shipped, but it’s never perfect. If we can’t find ways to improve we just aren’t looking hard enough
- Diversity: We don’t discriminate. As well as being an end in itself, varied backgrounds and cultures bring new perspectives and stop group think
- Have an opinion: No decision is off limits to being challenged. Disagreement is healthy, it shows you care
- Beautiful simplicity: If it’s not easy to use, then it’s broken. Consumer applications relentlessly focus on the user with beautiful interfaces and snazzy graphics. There’s no reason why B2B can’t be just as good
- Make time for others: Everyone is busy. But taking 5-10 minutes out of your day to grab a coffee with a colleague who needs advice or help is not too much to ask
- Overcommunicate: Don’t leave people in the dark. It’s better to receive a 10 second note saying “Super busy, but I’ll get to it.” than radio silence
- Family & health come first: No customer or job matters more than family and your health
Company HQ
City of London, London, UK
Articles
Leadership
Steven Hunter
(Co-Founder & CEO)Previously an Analyst at JP Morgan and an Investment Executive at Babson Capital Investment.
Huss El-Sheikh
(Co-Founder & CTO)Previously a Business Analyst at Deutsche Bank for 4 years.
People progressing
Jen joined in 2022 as our Head of People, bringing a wealth of expertise in HR. As her industry knowledge and impact grew, Jen got promoted to COO in 2024 and is now one of our key executive leaders.
Huw joined 9fin as an intern in 2018 (one of our first employees!) 7 years later, he is now our Global Head of Strategic Operations, leading our global expansion.
Salary benchmarks
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Diversity, Equity & Inclusion at 9fin
- At 9fin, we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment.
- Our culture is built on 11 core values that include "Diversity" and "Family & health come first," which guide everything we do. We believe in fostering a supportive and inclusive work environment with genuinely kind, diverse and friendly people.
- Over the past 12 months, we've hired significantly and made a conscious effort to improve diversity and candidate experience. We implemented unconscious bias training, enhanced parental leave, and diversified our sourcing channels—resulting in an increase in female representation on our engineering team from 17% to 27%. We've got a long way to go but are proud of this start, and will continue improving as we scale!
- If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for — either for this role, or perhaps another.
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