Director of Solution Engineering, Salesforce
Data Cloud
$205.9-275.4k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$205.9-275.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years of experience leading Solution Engineering teams in Data, Analytics, AI and CRM
- BS degree in a quantitative field (e.g. Computer Science, Engineering, Data Science); An advanced degree (MS, PhD) preferred
- Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationship with C-Level executives
- Experience building a deeply skilled, diverse Solution Engineering team to capture share in a rapidly evolving market
- Experience driving and scaling success in large, complex selling organizations
- Consistent recognition/awards for sales and customer success leadership and achievement
- Knowledge of industry-specific use cases, data architectures, and integration patterns
- Gifted storyteller able to engage diverse audiences from C-level executives to data architects
- Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations
- Data Architecture & Tools: cloud-based data platforms, SQL, data pipelines, ETL, data transformation, data modeling, integration patterns
- AI: Python/R, data wrangling, machine learning
- Salesforce Smart: Salesforce Admin-level certification(s), hands-on experience with Salesforce Cloud(s)
What the job involves
- Delivering customer success with Data + AI + CRM + Trust is the unique value proposition for Salesforce and the Agentforce Platform
- The Solution Engineering Leader will be responsible for building and leading a best-in-class team of deep subject matter experts in Data Cloud, the flagship innovation and hyperscale data platform built natively into Salesforce
- The team’s skill set will be a unique combination of executive-level presence combined with full-stack technical skills that ensure Data Cloud delivers value to customers integrated with complex customer data architectures, laying the foundation for AI-powered experiences and Agentforce
- This leader will report to the Global VP Solution Engineering, Data Cloud and will drive execution excellence in support of sellers and leadership across the territory
- Build a best-in-class team with purpose admired for deep subject matter expertise in Data, AI, Salesforce, and integration architectures
- Team with sales leadership to build a territory plan to align strategically to top customer accounts and opportunities across the industry/territory
- Own technical executive sponsorship with C-Level executives to cultivate relationships and provide thought leadership
- Develop programs to efficiently scale technical evaluation of Salesforce Data Cloud across the Industry/Territory
- Create strong alignment with Salesforce product teams to deeply understand Data Cloud solutions and roadmap, and advocate for key features needed for success across the Industry/Territory
- Collaborate strategically with leaders across the customer base and the sales organization to prioritize and develop Industry-specific use cases grounded in consistent architectures that have proven repeatability with customers
- Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams
- Own the overall Salesforce point-of-view for data strategy aligned to industry-specific use cases
- Drive best-practice operational excellence and accountability metrics that drive ACV growth and customer success
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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