Staff Data Analyst, Upstart
$157-217.5k
Offers bonus opportunities, and annual equity grants that vest quarterly + ESPP. Canada Anticipated Base Salary Range: $140,300—$175,000 USD
More information about location
AI lending marketplace
Be an early applicant
AI lending marketplace
1001+ employees
Be an early applicant
$157-217.5k
Offers bonus opportunities, and annual equity grants that vest quarterly + ESPP. Canada Anticipated Base Salary Range: $140,300—$175,000 USD
More information about location
1001+ employees
Company mission
To enable effortless credit based on true risk.
Role
Who you are
- Bachelor’s degree in Analytics, Engineering, Mathematics, Statistics, or a related field (or its equivalent) plus 6 years of experience
- 8+ years of experience in data analytics, business analytics, or a related analytical function supporting business operations or product organizations
- Advanced SQL experience, including building complex queries and transforming large datasets for analytical and reporting use cases
- Experience building dashboards and automated reporting solutions using BI tools such as Tableau, Looker, or similar platforms
- Experience conducting root cause analysis, defining performance metrics, and delivering data-driven recommendations to cross-functional stakeholders
Desirable
- Knowledge of consumer lending, servicing operations, collections, or other financial services domains
- Experience supporting product experiments, operational experimentation, or A/B testing initiatives
- Ability to navigate ambiguous business problems and independently prioritize analytical opportunities with measurable impact
- Skilled in communicating analytical insights and business trends to senior leadership audiences
- Experience leveraging AI-enabled tools or automation techniques to improve reporting workflows, analysis, or operational efficiency
What the job involves
- Upstart’s Servicing Analytics team partners closely with Operations, Product, and leadership teams to improve borrower outcomes and operational effectiveness across the servicing lifecycle. The team combines deep business understanding with analytical rigor to drive strategy, operational insights, experimentation, and scalable reporting solutions
- As a Staff Data Analyst at Upstart, you will serve as a strategic analytics partner to Operations and Product leaders, helping shape servicing strategy through data-driven insights and scalable reporting solutions. You will work across ambiguous and evolving business problems, independently identifying opportunities, diagnosing trends, and influencing decision-making with clear analytical recommendations
- Partner with Operations, Product Management, and leadership teams to define success metrics, evaluate operational performance, and influence servicing strategy through data-driven insights
- Build and maintain scalable dashboards, reporting frameworks, and business review materials that enable self-service analytics across Operations teams
- Diagnose changes in borrower and operational performance metrics by conducting root cause analyses and identifying actionable recommendations
- Lead analytical support for product experiments and operational initiatives, including measurement design, performance evaluation, and strategic recommendations
- Identify opportunities to improve operational efficiency and borrower outcomes by connecting insights across servicing workflows, agent performance, and payment behaviors
- Translate complex analytical findings into clear business narratives for senior stakeholders, including regular presentations to leadership audiences
Our take
Based in San Mateo, California, Upstart is piositioning itself as a leading AI lending marketplace, connecting millions of consumers with more than 100 banks and credit unions. In a market where credit access can be limited by traditional scoring methods, Upstart aims to make lending fairer and more accessible by using technology to better understand each borrowers true potential.
Upstart builds AI and cloud-based tools that help lenders approve more borrowers at lower rates. Its models analyze thousands of variables (not just credit scores) to predict creditworthiness more accurately. And through its platform, consumers can access personal, auto, and home-equity loans, as well as smaller "relief" loans, all through a seamless digital experience.
So far, its success is reflected in its high loan automation rate (over 90% of loans are fully processed without human intervention) and the billions in loan originations it has facilitated. The company continues to refine its AI models and expand its offerings, with the goal of helping lenders serve more customers while making borrowing easier and more affordable.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2019
$50m
SERIES D
Mar 2017
$32.5m
SERIES D
Total funding: $135.7m
Company benefits
- Comprehensive health plans
- 401k Plan
- Annual wellness reimbursement
- Disability insurance
- Generous vacation policy
- Flexible time off
- Parental leave
- Family forming benefits through Carrot
- Technology equipment budget
- Personal development budget
- Various clubs and extracurricular activities
- Catered lunches
- Fully stocked micro-kitchen
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Girouard
(Founder & CEO)They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.
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