Senior Expansion Analyst, Docplanner
Share options plan after six months working with us, vesting in 5 years (subject to separate ESOP agreement and plan)
Booking platform and management software provider for doctors
Job no longer available
Booking platform and management software provider for doctors
1001+ employees
Job no longer available
Share options plan after six months working with us, vesting in 5 years (subject to separate ESOP agreement and plan)
1001+ employees
Company mission
To help people live longer, healthier lives.
Role
Who you are
- You have 3-6 years of professional experience
- You're fluent in English (any other languages - e.g. Spanish, Portuguese, Polish etc. - is a plus!)
- Ideally, a Business, Data Science, Statistics, Math/Physics, Finance or other quantitatively oriented educational background with solid business fundamentals
- Technical expertise in working with large data sets:
- Knowledge of Tableau / Power BI / other BI tools - ability to edit/create dashboards
- Knowledge of SQL and experience in working with databases - e.g. from prior BI experience
- Desirable but not mandatory - knowledge and passion for data science (Python modeling experience; knowledge of the key data science algorithms: clustering, regression, decision trees, x-gradient boost, etc.)
- Prior experience working in SaaS and/or marketplace business model (either as operator in consulting / investing capacity) - experience in start-up/scale-up environment and passion for technology or healthcare is a plus
- Prior experience in business analysis and modelling will be a plus (financial models, forecasting, business performance measurement etc.)
- Ability to package insights and communicate with stakeholders / lead working sessions with larger teams
- Desirable proven experience in designing and implementing advanced analytics (data preparation, feature engineering, sample management, model validation and productization)
- Proven experience working with multicultural teams, demonstrated communication skills and ability to navigate within a complex organisation
- Demonstrated experience in collaborating with go-to-market, operations, data engineering and product teams
What the job involves
- We are seeking a data-driven and results-oriented Senior Expansion Analyst to join our Global Expansion team
- Reporting directly to the Global Head of Expansion, who leads growth initiatives across our footprint, you will play a pivotal role in building and executing Expansion strategy for Docplanner
- Your responsibilities will include analyzing data to uncover opportunities in cross-selling, upselling, product portfolio enhancement, package design, pricing optimization, and other levers to unlock value from our existing customer base
- Independently leading data analytics and modeling with a special focus on MRR increase from current customer base:
- Data queries and solid understanding of data management topics (SQL, BI tools)
- Business/financial modeling (business analysis, forecasting, budget simulations)
- Machine learning application (prediction models, clustering, decision trees etc.)
- Supporting the execution of key strategic projects do drive cross-sell/upsell/pricing & packaging initiatives across our footprint, working hand in hand with local expansion teams:
- Liaise with in-market stakeholders to present insights from your analyses and come up with actionable recommendations (e.g., optimizing processes, fixing pricing of an expansion product, proposing product modifications, modifying package design)
- Overall project management for selected initiatives in the expansion portfolio (align on project scope and plan,, monitor execution, resolve issues etc.)
- Co-design, run and scale experiments in cross-sell/upsell/pricing & packaging from one market into global projects
- Supporting the design and constant optimization of the global Expansion organization within the Customer function, through:
- Productivity (product automations, operations effort optimisation and capacity utilisation)
- Best practices (cross-market sharing, external expertise/benchmarks)
- Insights (data analysis, research projects, experimentation)
- How do we define success in this position:
- Delivery of data analyses based on agreed scope - timely, with attention to detail, factoring in stakeholders’ inputs and business context
- Successful execution of projects/initiatives based on insights derived from data analysis (focused on MRR growth)
Application process
- 30 min intro call with Ainhoa (Global talent partner), followed by feedback from both sides regarding role fit :)
- 60 min interview with Maciej, our Global Head Expansion - your manager in this role (experience match + fit into the team)
- Business exercise (a data-based problem solving task) incl. preparation time, followed by a 60 min presentation meeting with Maciej & Konrad to discuss your thoughts and findings
- Optional additional interview with other senior leader from our Global CS Team
- References & Offer
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for over 22M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polish tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2019
$94.3m
SERIES E
May 2017
$17.7m
SERIES D
Total funding: $147.5m
Company benefits
- English classes
- Stock Option plan
Company HQ
De Weteringschans, Amsterdam, Netherlands
Salary benchmarks
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