Senior Product Manager, Two Chairs
Clinician Experience
$140-190k
New hires can reasonably expect an offer between $140,000 and $180,000
In-house therapy, tailored to you
Open for applications
In-house therapy, tailored to you
201-500 employees
Open for applications
$140-190k
New hires can reasonably expect an offer between $140,000 and $180,000
201-500 employees
Company mission
To make mental healthcare more personal, customized, and effective.
Role
Who you are
- Have experience building products aimed at behavioral change or whose foundation is data or measurement
- Have experience building 0-1 products
- Have experience using machine learning/AI to automate workflows and/or improve quality for users
- Have a proven ability to prioritize and pair bold product vision with strong execution
- Excel in product strategy from ambiguous idea to sequenced plan
- Can clearly communicate product decisions and the rationale behind them. You’re comfortable making decisions without consensus. You can help others make decisions by being persuasive
- Have deep experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts. You’re comfortable using the right approach to navigate ambiguity
- Are entrepreneurial; you don’t need direction; you're self-driven
- Are structured and organized, not ad hoc
- Able to easily switch between thinking creatively and analytically
- Have demonstrable experience of leading a team to ship features
- Are excited about navigating a hyper-growth, rapidly changing, and sometimes ambiguous environment (and helping others do so)
What the job involves
- As a Senior Product Manager at Two Chairs you’ll tackle meaningful problems and ship intuitive, impactful, and new products for our Two Chairs operating system that supports our clinicians, clients, referring providers, and payers
- You’ll bring strong product management skills and expertise in building 0-1 products, and ideally applying AI models to drive efficiency and quality
- You’ll collaborate closely with Design, Engineering, Clinical Innovation, and Clinical Operations partners to research, ideate, and produce thoughtful and effective products
- You’ll define product strategy for new areas. You’ll be surrounded by smart, ambitious and caring teammates that want to build great experiences together
- You'll be responsible for building tools that improve the day-to-day care delivery for our clinicians and clients
- You’ll build the roadmap for your core focus areas, taking in a wide range of inputs, understanding and prioritizing work so your team is always working on the most impactful projects
- You’ll deeply know the clinician, client, and business problems that you’re tackling through research and regular interaction with clinicians and cross-functional stakeholders, and you’ll define and frame those core problems for the team
- You’ll uncover opportunities and validate them based on understanding of the market and our business
- You’ll define a set of possible solutions that impact every user persona in our ecosystem, based on understanding of the market and our business, and decide on priorities
- You’ll work with cross-functional leaders to facilitate alignment, often requiring frequent executive involvement
- You’ll drive a data-centric product culture by defining clear KPIs for your team, tracking them, and measuring success
- Consistent definition of strategic solutions for complicated requirements
- You’ll drive the decision-making process from creating a shared understanding to communicating conclusions
- Clear ability to deliver and explain simple solutions involving experience design or technical architecture
- You’ll constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in betas and after full release
- You’ll own and maintain the success and key results for the features and product areas your team is responsible for; and deliver world-class software in every release
- You’ll collaborate with your team, as well as other Product Managers, to explore problems, share learnings, and influence our overall company strategy
- You’ll grow in your career, with dedicated time and support every week to think about how to achieve your goals and get actionable feedback on your work
- Where you’ll make an impact in the first 90 days:
- You’ll learn the ins and outs of the client and clinician user experience for your product areas, reviewing existing research and embedding yourself with the cross-functional team of clinical, operations, data, and product development leaders
- You’ll deliver an H1 ‘25 roadmap for your core focus areas, and ship 1-2 features
- You’ll provide input on the use of AI across our products, including participating in decisions on leveraging AI for therapy session documentation
- Where you’ll make an impact in the first year:
- You’ll ship multiple features for new products in your core focus areas to drive user impact and business results tied to our OKRs
- You’ll become an expert of your 2-3 focus areas and deliver a year-long roadmap for them
- You’ll deliver a strategy for how to infuse automation and AI across our tools to improve the user experience and care delivery
- You’ll teach the broader product development team best practices for leveraging AI/automation across our tooling
Our take
Two Chairs is a digital therapy platform that matches clients with therapists based on their medical history, preferences and goals. Unlike many digital-only tools, the company operates a network of physical clinics in the San Francisco Bay Area where patients can receive in-person consultations.
It's part of a growing generation of mental health startups that are seeking to disrupt a costly and highly fragmented sector of the healthcare industry. Two Chairs is focusing on matching as a key differentiator, as it believes finding a good match is the best leading indicator of success in therapy.
A core challenge for Two Chairs will be growing its brick-and-mortar footprint. Growing a network of physical clinics will be capital-intensive and isn't as scalable as digital alternatives (the company faces competition from the likes of Basis, Wisdo, Aura and more). But the company has invested in accelerating its plans and launch outside of the Bay Area.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
71% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2024
$50m
SERIES C
Aug 2019
$21m
SERIES B
Total funding: $78m
Company benefits
- Comprehensive medical, vision, and dental for you and your family
- 401(k) plan
- Long Term Disability
- Basic Life Insurance
- Flexible Spending Accounts, including a $500 company contribution each year for your health
- Commuter Benefits
- Ample PTO, including a week long company winter holiday closure
- Paid parental leave
Company values
- In it together
- Center the client
- Embrace differences
- Act and adapt
- Raise the bar
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Alex Katz
(CEO)Having spent 2 years at McKinsey, they worked for Palantir for a further 2 years. They left their Enterprise Lead role in April 2016 to found Two Chairs 2 months later.
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