Director Software Quality Assurance, Johnson Controls
$141-200k
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
Open for applications
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
1001+ employees
Open for applications
$141-200k
1001+ employees
Company mission
To create conditions that power the future.
Role
Who you are
- Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or related field
- Master's degree preferred
- 15+ years of Software Quality Assurance or Quality Engineering experience
- 5+ years leading managers and globally distributed quality engineering teams
- Experience developing and executing quality strategies for complex product organizations
- Proven success driving test automation, process improvement, and quality transformation initiatives
- Experience in Agile, DevOps, SDLC, and CI/CD environments
- Experience supporting quality engineering across multiple technology layers, including:
- Embedded Software
- Firmware
- Desktop Applications
- Mobile Applications
- Web Applications
- Cloud and SaaS Platforms
- IoT and Edge Devices
- Connected Product Ecosystems
- Experience supporting globally deployed products and globally distributed engineering teams
- Strong cross-functional collaboration and communication skills
- Experience in highly regulated or mission-critical industries such as Fire & Life Safety, Building Automation, Industrial Controls, Medical Devices, Aerospace, Defense, Transportation, Energy, or Telecommunications
- Proven ability to define, measure, and continuously improve software quality KPIs
- Experience building quality dashboards and reporting focused on product quality, automation effectiveness, defect trends, customer satisfaction, and engineering productivity
- Strong data-driven approach to continuous improvement and organizational performance
- Strategic Leadership
- Global Team Development
- Organizational Change Management
- Executive Communication
- Cross-Functional Collaboration
- Talent Development
- Data-Driven Decision Making
- Continuous Improvement Mindset
- Software Quality Assurance Leadership
- AI-Driven Quality Engineering
- Test Automation Strategy & Execution
- CI/CD and Continuous Testing
- Digital Twin Testing & Virtual Validation
- Quality Metrics, KPIs & Analytics
- Software Quality Governance & Release Readiness
- System Integration & End-to-End Solution Testing
- Reliability, Availability & Performance Validation
- Cybersecurity Testing & Risk-Based Quality Practices
- Engineering Tool Chain Development & Optimization
- Test Lab Operations & Infrastructure Management
- Defect Prevention & Root Cause Analysis
- Agile, DevOps & Continuous Improvement Practices
- If you believe your background warrants consideration beyond the stated range, we encourage you to apply
Desirable
- Experience with complex hardware and software systems, including connected and distributed product ecosystems
- Experience validating integrated solutions involving hardware, firmware, software, cloud services, networking, and mobile technologies
- Experience supporting highly available, mission-critical products
- Experience with Digital Twin technologies, virtual test environments, or simulation-based testing
- Experience using digital models to validate complex hardware and software systems
- Experience integrating Digital Twin capabilities into automated testing and quality engineering processes
What the job involves
- Johnson Controls is seeking a Director, Software Quality Assurance Engineering to lead the software quality strategy, execution, and transformation for the Fire Solutions Business Unit
- This leader will be responsible for driving software quality across a portfolio of mission-critical fire solutions including embedded systems, firmware, cloud platforms, mobile applications, web applications, and connected products
- The role will lead global Software Quality Assurance teams, oversee software quality labs across multiple R&D locations, and ensure quality is embedded throughout the product lifecycle
- A key focus of this position is leveraging AI, automation, modern quality engineering practices, and data-driven decision making to improve efficiency, product quality, release predictability, and organizational performance
- This role requires a strong technical and people leader who can drive quality excellence across globally distributed teams while supporting products that help protect people, property, and critical infrastructure around the world
- Define and execute the software quality strategy for the Fire Solutions Business Unit
- Lead and develop global Software Quality Assurance teams across multiple locations
- Evolve quality standards, processes, tools, and governance across product development organizations
- Proven ability to lead cross-functional teams to achieve project milestones and business objectives
- Drive a culture of quality, accountability, continuous improvement, and operational excellence
- Lead adoption of AI-driven quality engineering capabilities
- Drive test automation strategies across embedded, mobile, web, desktop, cloud, and IoT solutions
- Utilize AI and analytics to improve testing effectiveness, resource planning, defect prevention, and engineering productivity
- Expand automated testing coverage across functional, integration, system, performance, reliability, and security testing
- Lead adoption of Digital Twin testing capabilities to improve product validation, test coverage, and release confidence
- Drive the use of virtual testing environments and simulation technologies to accelerate testing and reduce dependence on physical lab environments
- Integrate Digital Twin and simulation-based testing into automation frameworks and CI/CD workflows
- Ensure quality is integrated throughout the software development lifecycle
- Partner with development and DevOps teams to implement quality practices within CI/CD pipelines
- Lead release readiness reviews and quality governance activities
- Drive quality improvements using customer feedback, operational metrics, and defect analysis
- Lead software quality assurance labs across global R&D locations
- Drive lab ongoing modernization through automation, virtualization, and remote-access capabilities
- Optimize utilization of test environments, lab resources, and validation infrastructure
- Ability and willingness to travel occasionally to global R&D sites to support team development, quality initiatives, and business objectives
- The successful candidate will:
- Establish a unified quality strategy across the Fire Solutions Business Unit
- Increase automation coverage and testing efficiency
- Successfully implement AI-enabled quality engineering capabilities
- Improve release quality, reliability, and customer satisfaction
- Reduce escaped defects and field quality issues
- Maintain and improve high caliber global quality labs and testing infrastructure
- Strengthen quality ownership throughout the product lifecycle
- Develop meaningful KPIs that drive measurable quality and productivity improvements
Our take
It's no secret that data centres need huge amounts of power, but a lot of the energy they produce ends up as waste heat. And as AI drives demand for computing power, operators are under extra pressure to get more from the electricity and infrastructure they already have - without putting more strain on the grid.
Johnson Controls is tackling this by turning that wasted heat into something useful. Its absorption chillers can use heat from on-site generators to help power cooling, reducing the electricity required for cooling and potentially freeing up more computing capacity. At the same time, its OpenBlue platform uses AI to make buildings smarter by automatically optimising airflow and optimising the management of equipment and maintenance.
The early results are promising, as Johnson Controls says its technology can cut airside energy use by nearly 10% in some applications. Moreover, its data centre approach could unlock significant additional computing capacity. With this success, the company is now betting that combining thermal technology with AI-powered software will help buildings and data centres do more with less.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Ballintemple, Cork, Ireland
Leadership
Joakim Weidemanis
(CEO)Prior to joining Johnson Control in 2025, Joakim spent 13 years at Danaher Corporation. While there, they held various roles, including Executive VP.
Chris Bontempo
(CMO)Prior to joining Johnson Control in 2024, Chris spent nearly 19 years at IBM. While there, they held various roles, including VP of Cloud & Cognitive Software (Americas) and CMO of IBM Americas.
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