Senior Manager of Customer Marketing, Suki
$185-200k
More information about location
3-5 days a week in office (Redwood City, CA)
AI-powered voice solutions for healthcare
Open for applications
AI-powered voice solutions for healthcare
201-500 employees
Open for applications
$185-200k
More information about location
3-5 days a week in office (Redwood City, CA)
201-500 employees
Company mission
To lift the administrative burden from doctors, so they can focus on what matters.
Role
Who you are
- Are creative, resourceful, and excited by the opportunity to shape a high-touch, customer-centric function
- Have strong strategic abilities and can distill disparate needs into impactful marketing initiatives
- Have experience across a variety of marketing disciplines. Our customers’ channels span digital, print, in-person, and more
- Are detail-oriented and can juggle multiple initiatives successfully
- Love numbers and can assess data to understand what is and isn’t working - and make changes to improve
- Can write your own copy and create marketing collateral independently (in partnership with our Design team)
- Thrive in fast-moving environments where you get to build, test, and learn every day
- Excellent relationship building skills - you’ll be working closely with our top accounts, plus Customer Success, Sales, and other functions
- 7+ years of marketing experience, preferably with background in email marketing and demand gen in B2B or SaaS companies
- Proven experience building and managing co-marketing programs or account-based marketing campaigns
- Excellent project management and communication skills, with a bias for action and collaboration
- Strong copywriting skills
- Creative mindset and an eye for detail
- Experience with healthcare or AI is a plus, but not required
What the job involves
- As Sr. Manager of Customer Marketing, you’ll be the bridge between our key accounts and our marketing team - designing and executing custom marketing strategies that drive adoption, amplify success stories, and deepen product engagement
- This is a high-impact role where you’ll partner closely with Customer Success, Sales, and the broader marketing team to drive growth to help us meet our revenue goals
- Customer relationships: Build and maintain strong relationships with key accounts, serving as a trusted advisor on marketing and growth
- Measurement: Track the performance of all tactics, and make recommendations to improve and optimize
- Scale: Working closely with the VP of Marketing, build a customer marketing process that will scale across all of our accounts.Experiment: Be creative and try new ideas/campaigns to drive adoption and growth
- Marketing strategies: Develop and execute custom marketing strategies for each key account, based on their priorities, needs, and channels, to drive adoption and ongoing use of Suki
Our take
For medical practitioners, so much time is spent on paperwork, time that could be better spent looking after patients. Suki aims to solve this problem by using natural language processing and machine learning technologies to create powerful AI voice solutions specifically aimed at healthcare professionals.
Suki integrates with major EHR systems, recording conversations and notes, and using the data to complete paperwork automatically. Suki states that by using this system, time spent taking notes can be reduced by around 75%, which translates into a 12% increase in time spent with patients. Providing software free of charge also acts as a great way to get product feedback and as a marketing tactic, should healthcare professionals enjoy using their technology.
The company raised series C funding in 2021, which has funded a number of strategic investments that will ultimately lead to an expansion of its customer base through new partnerships with health systems and medical groups. 2022 saw Suki increase its uses by 7x, all whilst implementing updates and upgrades to its products. In 2024, it raised an impressive series D round, with which it will bolster its preexisting partnerships and enhance its products.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$70m
SERIES D
Dec 2021
$55m
SERIES C
Total funding: $165m
Company benefits
- Full healthcare benefits, including medical, vision, and dental
- Unlimited vacation
- Team building activities
- Free lunch and snacks, so that there is ample fuel for thought
- A team of warm, humble, high-performance entrepreneurs
Company HQ
Staumbaugh Heller, Redwood City, CA
Leadership
Punit Singh Soni
(Founder & CEO)Punit worked for Google as their Lead Product Manager for Google+ Games and Mobile. They then went onto work for Motorola in Product Management before co-founding Suki.
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