Legal Operations Specialist, Mercury

$115.7-144.6k

Plus stock options. Salary dependent on location. Canadian employees (any location): CAD $121,500 - $136,700

GSuite

Zendesk

Docusign

Slack

Junior and Mid level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups and small businesses

Be an early applicant

Banking services for startups and small businesses

1001+ employees

FintechB2BBankingFinancial Services

Be an early applicant

$115.7-144.6k

Plus stock options. Salary dependent on location. Canadian employees (any location): CAD $121,500 - $136,700

GSuite

Zendesk

Docusign

Slack

Junior and Mid level

New York

San Francisco Bay Area

Remote from Canada, US

1001+ employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

2+ years of experience in Legal Operations, as a paralegal, or similar role within an in-house legal department or law firm
Proficiency with productivity and legal tech tools (Slack, Google Suite, DocuSign, Adobe, SimpleLegal, Zip, Zendesk, and contract management software)
Proven project management skills and comfort collaborating cross-functionally
Excellent organizational skills, attention to detail, and the ability to manage many moving pieces at once
Clear and confident communication skills
Operates well with autonomy and in ambiguous situations, without needing highly defined tasks

What the job involves

We’re excited to welcome a Legal Operations Specialist to our growing team at Mercury!
As the third member of our Legal Operations team, you will play a pivotal role in managing the foundations that keep our Legal department running smoothly, and you’ll have the opportunity to make a real, lasting impact as we scale
You’ll manage day-to-day operations, lead key Legal team projects, streamline workflows, and bring structure to our systems and processes
This is the perfect role for someone who thrives on creating order, loves making things more efficient, and finds joy in helping others to do their best work
If making big things happen with a small-but-mighty team sounds like your kind of adventure, we'd love to hear from you and create something amazing together!
Serve as the first point of contact for all Legal and Legal Ops requests- responding when possible, or gathering key details and routing them to the appropriate team member
Keep Legal humming by coordinating team agendas and meetings, and tracking Legal’s software subscriptions and renewals
Manage updates to our external facing legal terms (e.g. Terms of Service, Privacy Policy)
Maintain and improve our SOPs, playbooks, and internal documentation so information is accurate, accessible, and easy to navigate
Keep records, trackers, and files organized and up to date, supporting consistency and compliance across the team
Lead team-wide initiatives such as team feedback cycles, OKR planning and tracking progress, and technology implementation
Help onboard new firms to our e-billing software, create new matters for billing, and enforce Mercury’s engagement letters and timekeeper rate approvals
Address invoicing questions and coordinate with internal teams to resolve issues
Enforce Mercury engagement letters, billing guidelines and pricing discounts
Manage updates, troubleshooting, and vendor relationships for our legal tech stack to ensure tools run smoothly for the team
Train the team on tools and optimize usage
Identify opportunities to automate or streamline workflows
Onboard and train new members of the Legal team, including attorneys and operations staff
Create helpful resources and deliver ongoing training so team members can confidently navigate our systems and processes

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 200,000 businesses and achieved a $3.5B valuation as of 2025. As a rising unicorn in the stagnant world of startup banking, mercury is backed by substantial funding and poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4.1)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Annual $1K learning & development budget
Paid 6-week sabbatical after the 5-year mark
Weekly $100 food budget
Monthly $100 wellness budget
Monthly $50 cellphone reimbursement
Pet-friendly offices with free tea and beverages, plus lunch and snacks
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401K/RRSP)
Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(Co-Founder & COO)

Jason graduated from Stanford University with a Bachelor of Science in Biology before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(Co-Founder & CEO)

Immad graduated from the University of Cambridge with a Masters in Computer Science. He then worked as a Software Developer at Aquila and Bloomberg. He also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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