Senior Implementation Manager, Athelas
Enterprise Ambient AI
$130-160k
+ Equity
Required travel 25-50%
AI to grow healthcare businesses
Job no longer available
AI to grow healthcare businesses
201-500 employees
Job no longer available
$130-160k
+ Equity
Required travel 25-50%
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- Bachelor’s degree in Healthcare Administration, Business, Computer Science, or related technical field
- 7+ years of experience in SaaS technology, healthcare technology, or similar roles, with at least 2+ years of direct team leadership
- Proven ability to lead teams through complex enterprise-scale implementations
- Strong technical aptitude with data analysis (excel and SQL preferred) and data visualization tools (Looker, Tableau)
- Excellent project management skills and ability to oversee multiple strategic implementations simultaneously
- Superior communication and presentation skills, particularly with C-level stakeholders
- Experience with change management and stakeholder engagement in healthcare or enterprise environments
Desirable
- Master’s degree in a relevant technical or healthcare field
- Familiarity with AI/ML technologies in healthcare
- Deep understanding of healthcare workflows and EHR systems
- Experience with low-code platforms (Retool preferred)
- Ability to write/understand basic JavaScript and SQL
- Background in clinical documentation or medical scribing
What the job involves
- We are seeking a Senior Implementation Manager to lead the successful implementation and adoption of Commure's Ambient AI product suite across our enterprise healthcare clients
- This leadership role is pivotal in ensuring seamless client onboarding, accelerated time-to-value, and long-term adoption success
- You will directly manage a team of implementation specialists, own relationships with strategic clients, and dedicate a portion of your time to driving process improvements, removing blockers, and building scalable onboarding and implementation practices across the organization
- Team Leadership & Strategic Enablement (≈20%)
- Directly lead, mentor, and develop a team of implementation specialists, ensuring high performance, professional growth, and accountability
- Drive continuous improvement in implementation processes, including playbooks, onboarding workflows, and issue resolution approaches
- Proactively identify and remove blockers that slow down implementations or adoption
- Partner cross-functionally to define and refine onboarding and implementation methodologies that scale
- Client Implementation & Delivery (≈80%)
- Oversee end-to-end implementation projects for new strategic clients, from kickoff through go-live and steady state
- Develop and execute comprehensive implementation plans aligned with client objectives and timelines
- Coordinate cross-functional teams (IT, clinical staff, administrative personnel) to ensure smooth implementations
- Configure and customize Commure solutions to meet client-specific workflows
- Own and nurture C-level client relationships during implementation, ensuring satisfaction and adoption
- Establish and track KPIs to measure implementation success and adoption
- Collaborate with Product and Engineering teams to resolve technical issues and feed insights back into product roadmaps
- Operational Excellence
- Oversee the creation and maintenance of implementation documentation, best practices, and training resources
- Ensure standardized use of tools (e.g., Retool, Looker/Tableau, SQL) to build dashboards, track progress, and deliver insights
- Build and automate reporting solutions to improve transparency and accountability across implementations
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR strreamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made some impressive strides lately too. After achieving unicorn status in 2022 and merging with healthcare software leader Commurein 2023, Athelas is now valued at around $6B. It has also partnered with organizations like Resilient HEalthcare to power at-home care programs, bringing hospital-level technology into patients homes. And with over 100 clients lined up to adopt Athelas AIR, the company is very much positioning itself as a leader in intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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