People & Recruiting Operations Coordinator, Thoughtful AI
$80-130k
AI operating system for healthcare RCM teams
Be an early applicant
AI operating system for healthcare RCM teams
21-100 employees
Be an early applicant
$80-130k
21-100 employees
Company mission
Tto fix the U.S. healthcare system.
Role
Who you are
- 3–5 years in recruiting coordination, HR operations, or similar administrative roles within high‑growth tech or healthcare
- Mastery of ATS platforms (Lever, Greenhouse, or equivalent) and familiarity with HRIS/payroll tools (Rippling, Gusto, Workday)
- Calendar ninja: proven ability to manage complex, multi-location interview schedules across time zones
- Working knowledge of I‑9, E‑Verify, and basic employment law; comfortable handling confidential data
- Proficiency with Google Workspace, Notion, and Slack; Canva skills a plus for employer‑branding assets
- Meticulous attention to detail, process thinker, and relentless follow‑through
- Warm communicator who elevates candidate and employee experience
What the job involves
- We are hiring a detail‑obsessed People & Recruiting Operations Coordinator to orchestrate every administrative step from first touch to first day
- You will serve as the connective tissue between Talent Acquisition and People Ops—owning interview logistics, candidate experience, preboarding compliance, and day‑one setup—so hiring managers and recruiters can focus on finding and closing exceptional Warriors
- Coordinate end‑to‑end interviews—owning requisition kick‑offs, calendar invites, panel builds, room/Zoom logistics, interviewer prep packets, and day‑of troubleshooting
- Deliver white‑glove candidate experience—proactively communicate timelines, travel, reimbursements, and next steps
- Maintain the HRIS (Gusto) with pristine data: candidate statuses, interview feedback, and onboarding tasks
- Drive pre-boarding compliance—collect and verify I‑9s (E‑Verify), complete background screenings, coordinate license/credential checks as needed
- Set up payroll & systems access—create profiles in Gusto, enroll benefits, and support provisioning of email, Slack, Notion, and other accounts
- Reporting & Analytics— track essential recruiting and people operations metrics providing visibility to Talent Acquisition and Talent teams on regular cadence
- Special projects—support employer branding, career‑site updates, and People Ops process documentation
Our take
Staffing is one of the most expensive contributors to business operation expenses, leading OpEx teams to minimize workforce sizes to cut costs. However, this often results in unfilled roles leading to larger workloads for employees, a sacrifice that can lead to lower-quality work and expensive errors.
Thoughtful develops bespoke back office automation bots, allowing businesses to hire bots that are specifically designed to automate their tasks and workflows. After onboarding, the company monitors and provides reports on the performance of each bot, allowing clients to see the value of each bot and whether adjustments are needed.
Whilst back office automation tools are nothing new, these generally work as integrations within other platforms, whereas Thoughtul’s bots are uniquely designed to emulate a position that would otherwise be staffed by a human. The company claims that its bots can help OpEx teams minimize staffing costs and optimize workflows whilst preventing any risk associated with cost cutting.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2024
$20m
SERIES A
Mar 2022
$10m
SEED
Total funding: $35.9m
Company benefits
- Robust Medical/Dental/Vision plans with Employer supported premiums
- Quarterly Company get-togethers
- Gym/Health Perks
- Early employee equity
- Getting your hands dirty at the ground level
- PTO (Sabbatical after 4 years)
Company values
- Experiment always - Don’t let the fear of failure hold you back from doing incredible, original work. We don’t expect perfection on the first swing, just the willingness to keep going until we get it right. It takes grit, a lot of experimentation, and failing fast to optimize learnings
- Do less, deliver more - We focus on doing the right things, not all things. Focus on work that creates an outsized impact for our customers and team. We practice ruthless prioritization and intentionally make trade-offs that best serve our customers and mission
- We are givers - We put our customers and our team ahead of our personal ambitions. We intentionally give without condition in the spirit of advancing our mission. We won’t succeed with a “gimme” culture, but we will win as a team of endless baton-passers who support each other until the race is won
- Be ALL in - We make outsized bets to earn outsized returns for our customers, fellow colleagues, investors and stakeholders. If something critical is broken, we work relentlessly to not only fix it but solve the core issue using first-principles thinking. We obsess everyday to advance the mission and plan on building a durable, resilient 100+ year old company
- Expect to WIN - Winning is the outcome of compounding wins every moment, day, month and year. We are disciplined executors that strive to achieve mastery in everything we do. We win with grace and help elevate everyone around us. We are market makers and leaders
Company HQ
Congress Avenue Historic District, Austin, TX
Articles
Leadership
Alex Zekoff
(CEO)Co-founder and CEO of Like Wallet from 2017 to 2018. Experience as Lead Process Automation Engineer for Deloitte Consulting.
Dan Parsons
(CPO)Experience as CEO of ORA Interactive. Co-founder and CEO of DRYV from 2014 to 2018.
Salary benchmarks
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