Director Supply Operations, 1stDibs
$160-175k
More information about location
Online marketplace for design lovers
Job no longer available
Online marketplace for design lovers
201-500 employees
Job no longer available
$160-175k
More information about location
201-500 employees
Company mission
To enrich lives with extraordinary design.
Role
Who you are
- You have a Minimum 7 years of work experience with 4+ years in a business operations function, ideally in ecommerce or related technology industry
- You have a track record of assessing situations quickly, getting up to speed, and adding immediate value to new situations
- You have exceptional ability to co-create and work collectively with various stakeholders to deliver results and drive business impact; ability to build relationships across all levels and thrive in a team environment
- You have demonstrable quantitative and big-picture problem-solving skills combined with the ability to roll up sleeves and dig into the tactics when necessary
- You have excellent oral and written communication skills, including the ability to organize, conceptually interpret, and clearly communicate material developed collaboratively via the input of multiple parties and translate complexity into action
- You must be highly resourceful, with an intuitive understanding of how / where to get information and apply it to project work
- You have experience with Salesforce, Looker, and GSuite
What the job involves
- We are seeking a Supply Operations Director to join our Supply leadership team and lead a small but stellar team in identifying areas for process improvements to improve our internal efficiencies while delivering a best-in-class experience for our suppliers. Our “supply” refers to the sellers on our e-commerce marketplace
- Work independently with a team of three direct reports to collaborate the Partner Management, Business Development, and Art and Design Research teams to gather feedback, analyze, identify opportunities, and implement new processes with measurable impact on improving efficiencies swiftly
- Manage overall department resource planning, including budget management, quarterly incentive plan execution, and internal stakeholder alignment
- Own department P&L tracking (e.g. monthly analysis of planned vs. actual vendor spend, delivery reporting, etc.)
- Manage the 3rd party tools and processes that support our business goals, ensuring optimal integration while providing regular reporting and general oversight
- Define operational requirements for all feature and policy launches, which impact stakeholders ranging from Finance, Seller Management, Customer Service, and Product Marketing to ensure business changes are managed with the service organization in mind
- Identify key opportunities for business improvement through analytics, quantitative insights, and good business sense
Our take
1stDibs is an eCommerce platform that caters to luxury, high-end, and antique goods, bringing together dealers, makers, and buyers in one online space. By focusing on rare and collectible items, 1stDibs has carved out a niche that sets it apart. With this approach, the platform aims to bridge the traditional barriers of geography and time that typically hinder the luxury goods and collectors market.
Founded in 2001, 1stDibs has cultivated a highly curated environment for its customers. While the platform only has tens of thousands of active users, these users are highly engaged and willing to invest significantly in quality items. In 2020, for example, the average 1stDibs user spent over $%,500, with each order averaging more than $2,500 - proving the site's appeal to serious buyers and collectors looking for rare treasures.
With this success, the company is expanding beyond its online roots, with exciting ventures into offline experiences. A major milestone in this shift is the partnership with The Agency, marking the beginning of a broader strategy to combine digital and physical touchpoints. As the company continues to grow, it will be interesting to see how it bridges its online success with the offline experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2019
$76m
SERIES D
Jan 2014
$15m
SERIES C
Total funding: $193m
Company HQ
Flatiron District, New York, NY
Leadership
David Rosenblatt
(CEO)They joined 1stdibs in 2011 as CEO. Prior to this, they were the President of Display Advertising at Google, and CEO at DoubleClick.
Matthew Rubinger
(CCO)They joined 1stdibs as CFCO in 2022. Prior to this, they spent 8 years at Christie's in a number of roles, including Deputy CMO and Global Head of Marketing and Design. They were also a Director at Heritage Auctions and Portero.
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