Staff Product Manager, GoFundMe
Marketing & Messaging
$185-250k
+Equity
More information about location
3 days a week in office
Social fundraising platform
Open for applications
Social fundraising platform
501-1000 employees
Open for applications
$185-250k
+Equity
More information about location
3 days a week in office
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- Domain expertise: You have a deep understanding of marketing technology and messaging systems. You know what great looks in marketing and messaging product
- Proven product impact: You have a track record of shipping impactful payments product features and deep subject matter expertise. 5+ years of relevant product management experience
- Execution: You deliver. You have a good grip on the project related aspects of your product (time, quality, resources, and scope), you maximize your resources for impact, and you think about the long term needs and are able to balance those with short term gains and speed to market
- Craft: You are technical. You understand engineering and data in a way that allows you to direct, facilitate processes, and collaborate effectively and efficiently with key partners
- Team orientation: You mobilize others. You execute by enabling alignment, garnering support and unity, and executing through efficient collaboration across teams and business areas
- Customer empathy: You start with the customer first (including internal customers!), understanding them, empathizing with their experience, and driving relentlessly to improve i
What the job involves
- GoFundMe is seeking a Marketing & Messaging Product Manager who believes in the impact of GoFundMe and is passionate about our mission to help people help others
- We are seeking a strategic and tenured Product Manager to power our marketing and customer engagement platforms while also building our first user to user messaging system
- As a Marketing & Messaging Product Manager, you will play a pivotal role in using communications to drive the success of the campaign organizers, donors, and nonprofits we support, powering thriving communities of help
- Product Strategy: Define and execute a product strategy that prioritizes features and capabilities that maximize value for both internal and external stakeholders
- Technical Leadership: Collaborate closely with your engineering squad to translate complex technical concepts into clear product requirements and roadmaps
- Execution: Work with Engineering to ensure that key initiatives get done well and on time and that the domains for which you are responsible are well supported
- Stakeholder Management: Build strong relationships with key stakeholders, primarily engineering and product management to ensure alignment and buy-in
- Data-Driven Decision Making: Leverage data and analytics to measure platform performance, identify opportunities for improvement, and inform product decisions
- Customer Focus: Understand the needs of both internal and external customers, and translate those needs into actionable product requirements and outcomes
- Problem-Solving: Identify and solve complex problems, often requiring creative and innovative solutions
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform started initially with a focus on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratize fundraising through the medium of online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company values
- Consider everything
- Do the right thing
- Spread empathy
- Delight the customer
- Give back
Company HQ
Centennial, Redwood City, CA
Articles
Leadership
Margaret Richardson
(Chief Corporate Affairs Officer, not founder)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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