Account Manager, Axios
Pro Deals
$77-98k
News media company
Be an early applicant
News media company
501-1000 employees
Be an early applicant
$77-98k
501-1000 employees
Company mission
To get you smarter, faster on what matters.
Role
Who you are
- Ideal candidates will be highly organized, relationship-focused, and entrepreneurial
- 3+ years of Account Manager experience working with individuals and companies within the Private Equity and Venture Capital space, as well as M&A Advisors, Legal, Corporate, and Consultancy professionals
- Proven track record of meeting or exceeding renewal targets and driving revenue growth
- Customer-centric mindset with strong commercial instincts
- High proficiency in relationship building and relationship management
- Excellent written and verbal communication skills
- Highly organized and detail-oriented
- Ability to be adaptable and creative as the Axios Pro product and team grows
- Familiarity with CRM software (Salesforce, HubSpot, etc.) and other client management tools
- Located near NYC is preferable
What the job involves
- The Account Manager will be responsible for managing client relationships, understanding client needs, and delivering exceptional service
- As an Account Manager, you will act as the primary point of contact for our clients, ensuring their needs are met and identifying opportunities for account growth
- Client Relationship Management: Build and maintain strong, long-lasting client relationships. Serve as the main point of contact for clients, addressing their concerns and ensuring their satisfaction
- Account Renewal & Growth: Renew current agreements and identify opportunities for upselling and cross-selling new users, additional services and products. Develop and execute strategies to drive account growth and enhance client value
- Problem Resolution: Address and resolve client issues or concerns promptly and effectively. Proactively identify potential challenges and implement solutions
- Communication: Maintain clear and consistent communication with clients regarding project status, product updates and any other issues that may be relevant to the client. Provide regular updates and reports on account performance
- Strategy Development: Work with clients to understand their business goals and develop strategies to align our services with their objectives. Conduct regular business reviews to assess performance and adjust strategies as needed. Attend industry events, Axios Pro events, and in-person meetings to further develop those relationships
- Collaboration: Collaborate with sales, editorial, marketing, and product teams to ensure client needs are understood and met. Share insights and feedback from clients to help improve products and services
- Administrative Duties: Manage account documentation, contracts, and renewal processes. Ensure all client information is accurately recorded and maintained in the CRM system. Be able to accurately forecast the renewal pipeline and identify upsell opportunities
Our take
Axios is a digital news site covering business, tech, politics, and media trends, with a focus on smart and efficient coverage. Much like rival comparable sites The Economist and Politico, it’s also diversified its media to include podcasts, newsletters, and a mobile app. Whilst it remains a major national and international news outlet, it’s also pursuing a new avenue to help shore up its position: local news.
Local news outlets have been in sharp decline over recent years: it’s too costly, with too little revenue. Axios’ plan is to opt instead for local newsletters. They’re highly advertiser-friendly, and the model itself is exceptionally scalable. So Axios may succeed where traditional efforts by other outlets like The Huffington Post (and countless local outfits) have failed.
Axios was previously held up as an exception to the mergers and acquisitions other news outlets were having to undergo to weather the decline of print media. However, in order to fund the expansion into local news, Axios has been acquired by the global conglomerate (and previous investor in the company) Cox Enterprises. This is good news - Cox Enterprises owns and protects local newspapers in Ohio, and looks set to be a hands-off and values-aligned new Axios owner.
Steph
Company Specialist at Welcome to the Jungle
Insights
60% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2019
$27m
SERIES C
Nov 2017
$20m
SERIES B
Total funding: $57m
Company benefits
- 401(k) with employer match
- Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
- Employer Health Savings Account (HSA) contribution for the high deductible health plan option
- Dental and vision coverage
- Primary caregiver 12-week paid leave
- Generous vacation policy, plus holidays
- One mental health day per quarter
- Annual learning and development stipend
- $100 monthly work-from-home stipend
- Tele-mental health services through Headspace
- OneMedical membership, including tele-health services
- Personal health advocacy resources through HealthAdvocate
- Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
- Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
- Increased work flexibility for parents and caretakers
- Virtual company-sponsored social events
- A strong and positive work environment
- A commitment to an open, inclusive, and diverse work culture
Company HQ
Radnor - Fort Myer Heights, Arlington, VA
Leadership
Jim VandeHei
(Co-Founder & CEO)Previously a Reporter for the Wall Street Journal and Washington Post, they then went on to found Politico and serve a decade as its CEO.
Mike Allen
(Co-Founder & Executive Editor)Spent nearly a decade as Politico's Chief White House correspondent before co-founding Axios in 2016.
Roy Schwartz
(Founder & President)CEO of Axios HQ. Spent time as a partner at The Gallup Organization, then as VP and ultimately CRO of Politico.
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