Senior Solutions Engineer, Selector AI

• The Ideal candidate is a hands-on technologist who understands modern networks, cloud infrastructure, observability, and analytics and can translate customer challenges into scalable solutions using Selector's platform
• Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field
• 7+ years of relevant experience in software engineering, solutions engineering, systems engineering, network engineering, DevOps, observability, or a related technical discipline
• Strong hands-on programming experience with Python
• Strong experience designing and implementing enterprise solutions across on-premises and public cloud environments
• Hands-on experience with one or more major public cloud platforms such as AWS, Azure, or GCP
• Experience with Docker, Kubernetes, YAML, REST APIs, and modern cloud-native technologies
• Strong experience working with SQL to extract, validate, transform, and analyze data; experience using Jupyter notebooks or similar data-analysis tools
• Strong understanding of enterprise networking, including technologies such as Data Center, WAN, SD-WAN, Wi-Fi, DNS/DHCP, Load Balancing, BGP, and network monitoring
• Experience with network monitoring, observability, telemetry, event management, or network analytics platforms
• Experience working with APIs, streaming data, logs, metrics, events, and other operational data sources
• Ability to understand complex customer environments and translate technical requirements into scalable solution architectures
• Excellent written and verbal communication skills with the ability to communicate effectively with both technical and executive audiences
• Strong customer-facing skills and experience working directly with enterprise customers
• Ability to work independently in a fast-paced, high-growth environment while managing multiple customer engagements and priorities
• Willingness to travel to customer sites and company locations as needed

Desirable

• We are looking for a Senior Solution Engineer to work closely with enterprise customers, partners, and our sales and product teams
• This role combines deep technical expertise with customer-facing responsibilities and requires the ability to understand complex business and technical requirements, design solutions, and lead implementations from proof of concept through production deployment
• Serve as a technical subject matter expert for Selector's operational intelligence and analytics platform across network, cloud, application, and security workflows
• Partner directly with enterprise customers to understand their technical requirements, operational challenges, data sources, and business objectives
• Lead solution architecture, design, development, and implementation of Selector solutions for complex enterprise environments
• Take a hands-on role in integrating Selector with customer infrastructure, data sources, APIs, monitoring systems, and operational workflows
• Own and lead customer Proofs of Concept (POCs), from requirements gathering and solution design through implementation, validation, and executive demonstration
• Lead customer deployments from initial design through production rollout, ensuring successful adoption and measurable business outcomes
• Develop scalable data pipelines, integrations, dashboards, analytics, correlations, and workflows tailored to customer requirements
• Work closely with Sales and Account teams during pre-sales engagements, including technical discovery, solution presentations, demonstrations, architecture discussions, and RFP/RFI responses
• Collaborate with Product and Engineering teams to translate customer requirements into product enhancements and new capabilities
• Provide technical leadership and mentorship to other Solution Engineers and customer-facing technical teams
• Develop reusable deployment methodologies, automation, documentation, runbooks, and best practices to improve implementation efficiency
• Troubleshoot complex production issues and work cross-functionally to drive issues to resolution
• Enable customers to independently operate, extend, and derive value from Selector's platform
• Represent customer requirements internally and provide actionable feedback to Product and Engineering teams
• Travel to customer and company locations as required