HR Specialist, eMed Healthcare
Payroll
£38-40k
4+ days a week in office (Euston, London)
Digital-first primary care service & chronic care management
Job no longer available
Digital-first primary care service & chronic care management
501-1000 employees
Job no longer available
£38-40k
4+ days a week in office (Euston, London)
501-1000 employees
Company mission
To democratise healthcare through our market-leading digital-first primary care service and chronic healthcare management solutions.
Role
Who you are
- Minimum of 3 years’ experience in a payroll and HR environment, with proven ability to handle sensitive and confidential information in compliance with the Data Protection Act and HMRC regulations
- Solid understanding of employment and payroll legislation, including Income Tax, National Insurance, Statutory and Occupational Sick Pay, Maternity Pay, and Pension Schemes
- Strong time management and organisational skills, with the ability to manage multiple priorities and work accurately under pressure
- High level of attention to detail and accuracy in all tasks
- Customer-focused approach—committed to meeting the needs and exceeding the expectations of both internal and external stakeholders
- Previous experience as a HR Specialist in a fast-paced sector such as retail, telecommunications, or technology
- Demonstrated experience supporting and advising on Employee Relations matters
- Proficient in the use of multiple HRIS platforms and confident working with various systems and tools
- Consistent and disciplined approach to handling confidential and sensitive information
- Excellent written and verbal communication skills, with the ability to explain complex issues clearly and concisely
What the job involves
- We are in search for a HR Specialist (Payroll) who will be responsible for delivering the full range of payroll transactional processes while also providing practical, solutions-focused payroll advice to both managers and employees
- Reporting to our Associate Director of Payroll & Reward, you’ll ensure all payroll operations—including processing, compliance, and reporting—are carried out accurately and efficiently
- You’ll manage core aspects of the employee lifecycle at eMed, from onboarding to offboarding. You’ll also oversee company benefits, assist with employee relations, and support HR systems administration, advisory tasks, and coordination efforts
- You’ll bring solid experience across several HR disciplines—such as HR administration, benefits, payroll, immigration, and employee relations—along with a strong background in working with robust HR programs and systems
- Maintain a comprehensive understanding of payroll-related legislation and ensure compliance with HMRC and other statutory bodies, as well as internal company policies and procedures
- Ensure all employee data is accurately processed and maintained through proficient use of the payroll system and associated HR systems. These include BambooHR, Paycheck and Service Now
- Develop and sustain strong working relationships with Clinical Operations and the Senior Leadership Team (SLT) to support aligned, professional, and cohesive business operations
- Stay up to date with relevant legislative changes and payroll best practices, proactively sharing knowledge to drive continuous service improvement
- Create and maintain clear, up-to-date process documentation to reflect any changes in policy, procedures, or legislation
- Take ownership of preparing payroll instructions for external vendors, ensuring accuracy and timeliness
- Provide pragmatic, high-quality advice on all aspects of the employee lifecycle and HR processes at an operational level
- Support employee relations administration activities across the organisation, ensuring all documentation and communication is legally compliant and professionally managed
- Ensure all employee records and personnel files are accurate, up to date, and maintained with the highest standards of data integrity
- Deliver excellent customer service in response to employee and line manager queries, resolving issues efficiently and with a right-first-time mindset
- Advise on employee benefits and policy application, offering tailored, discretionary guidance when needed
- Manage all transactional activities across the employee lifecycle and identify opportunities for process improvements
- This role is based in our London Head Office a minimum of 4 days per week. We operate Monday to Friday, 9am to 6pm
Application process
- Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check
Salary benchmarks
Our take
Making time to go and see the doctor can be difficult, especially when you have to wait more than a week for an appointment. eMed exists to make healthcare more accessible, enabling patients to interact with doctors over the phone or on video.
With telehealth services now becoming more common, eMed benefits from its experience in the space. It has been around since 2013, and in 2019 raised what was then the largest round of funding for digital health delivery. It also partners with the NHS, using technology to support the service's stretched systems and staff.
Boasting steady revenue increases, eMed has certainly shown that its a key player in digital healthcare. It enables thousands of clinical consultations daily, covering 20 million people worldwide, and remains well-reviewed. With all this, it appears eMed will continue to be a valued healthcare support partner in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2020
$100m
CONVERTIBLE
Aug 2019
$550m
SERIES C
Total funding: $753.6m
Company benefits
- eMed Flex Leave
- 5% employer pension contribution for 5% employee contribution
- Life Insurance 4x annual base salary
- Employee Assistance Program
- Eye care voucher reimbursement (up to £20)
- Enhanced Maternity, Paternity and Adoption pay
- Health & Wellbeing resources
- Up to £80 towards noise cancelling headphones
- Health Cash Plan
Company HQ
Chelsea, London, UK
Leadership
Linda Yaccarino
(CEO)Spent 11.5 years at NBC Universal Media, ultimately as Chair of Global Advertising and Partnerships. Was also EVP and COO of Advertising Sales, Marketing and Acquisitions at Turner.
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