Junior Customer Success Associate, Kayrros
6 Month Internship 2025-2026
Environmental intelligence company
Open for applications
Environmental intelligence company
101-200 employees
Open for applications
101-200 employees
Company mission
To give energy and industrial actors the data tools they need to optimize operations, tackle the climate challenge, navigate the energy transition and stay on top of fast-changing markets.
Role
Who you are
- This is an ideal opportunity if you are looking for a six-month internship starting between January and April 2026, and you want to join a fast-growing start-up.
- You are passionate about the energy sector and curious to learn more about markets such as carbon, power, gas, and oil
- You have an analytical mindset and a strong attention to detail, comfortable working with data and tools like Excel to support customer insights
- You are proactive, take initiative, and enjoy solving problems and working in a team.
- You are dynamic, curious, and eager to work in a fast-paced, client-facing environment
- You can communicate clearly in English, both with customers and internal teams, including non-technical stakeholders
- You enjoy working collaboratively across functions such as Product, Sales, and Marketing
- You are organised and take pride in delivering high-quality work that contributes directly to customer success and company growth
- Optional: CRM systems (e.g. Zendesk, Hubspot, Mailchimp)
- If you don't meet all the listed skills or qualifications, we still encourage you to apply
What the job involves
- The Customer Success team works across the full Kayrros product suite - covering carbon, power, gas, and oil markets - to ensure customers get maximum value from our insights.
- The team collaborates closely with Product, Sales, and Marketing, acting as the bridge between our technology and our clients
- The Customer Success role at Kayrros is a cross-functional position that combines client relationship management, data understanding, and product coordination.
- You’ll work closely with internal teams to ensure a seamless experience to our customers and deliver value across our different products
- Work with the Customer Success Lead to ensure customers receive timely, accurate, and insightful data deliveries
- Analyse customer data to generate actionable insights: with strong analytical skills
- Support onboarding of new customers, ensuring they are fully set up and confident using our platforms
- Collaborate with internal teams to communicate customer needs and help shape product improvements
- Monitor customer usage and feedback to identify opportunities for engagement and added value
- Contribute to upsell and cross-sell opportunities by identifying customer needs and aligning them with relevant Kayrros solutions
- Prepare customer-facing materials such as insights, presentations, and training resources.
- Contribute to market research and internal documentation to support continuous learning and external communications
- This position is open in Paris or London
Our take
As the world becomes more conscious of its environmental impact, it is vital that big businesses are held accountable for their global emissions. Alongside this, there are phenomenal advancements in technology which provide the ability to monitor the transition from harmful energy sources to greener alternatives.
Kayrros is a geo-analytics company that uses satellite imagery and other alternative data technologies to monitor all physical assets in the global energy, natural resource and industrial sectors. The company aims to provide energy and industrial corporations with the data tools they need to optimize operations, and in turn, tackle the climate challenge.
This use of data will enable companies to navigate the energy transition and keep ahead of the fast-changing markets, with the company already assisting multiple operators and governments to make better informed environmental decisions. As the global drive towards sustainability intensifies, Kayrros is well positioned to continue to expand and develop its customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2022
$46.8m
LATE VC
Jun 2019
$3m
GRANT
Total funding: $84.3m
Company HQ
Chaussée-d'Antin, Paris, France
Leadership
Antoine Rostand
(Co-Founder & President)Was President and Founder of the Schlumberger Energy Institute and Schlumberger Business Consulting. Before this, managed the European businesses of the Consulting and System Integration arm of SchlumbergerSema, and was President of Electronic Data Systems in France.
Antoine Halff
(Co-Founder & Chief Analyst)Former Chief Oil Analyst of the International Energy Agency, as well as Lead Industry Economist at the US Energy Information Administration, part of the US Department of Energy.
Laurent El Ghaoui
(Co-Founder & Scientific Advisor)Professor of Electrical Engineering and Computer Sciences at UC Berkeley. Also worked as a Quantitative Analyst for the hedge fund SAC Capital Management.
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