GCX PMO Project Manager, eBay
$84.8-146.9k
3 days a week in office
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
$84.8-146.9k
3 days a week in office
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Dedicated to working eBay's Hybrid model with 3 days per week in either our Austin, TX or Salt Lake City, UT office
- 3+ years of project management experience, or 4+ years of relevant industry experience
- Bachelor’s degree or equivalent work experience
- Project Management certification (PMP, CAPM, Agile, etc.) is a plus
- Solid knowledge of project management methods, tools, and best practices
- Ability to work autonomously while engaging key stakeholders for input and alignment
- Strong communication and presentation skills, with confidence engaging senior leadership
- Proven ability to build strong, collaborative relationships across diverse teams and cultures
- Demonstrated curiosity and willingness to experimentation, especially in exploring new technologies and AI-driven solutions
- A balance of efficiency and thoughtful risk management, with decision-making that reflects customer and business priorities
What the job involves
- We are seeking a motivated and resourceful Project Manager to join our Global Customer Experience (GCX) organization
- This role will support projects primarily in Regulatory, Trust, and Global Shipping initiatives, helping shape critical customer-facing outcomes!
- The ideal candidate is a curious, adaptive problem solver who can confidently manage projects of varying complexity and scale
- We’re looking for someone who embraces innovation—especially in using AI tools and creative approaches—to increase efficiency, clarity, and impact
- Lead and influence cross-functional project teams—locally and globally—throughout the project lifecycle, from planning to execution and delivery
- Manage projects ranging from small to large in scope, ensuring delivery is on time, within scope, and aligned with organizational priorities
- Apply GCX Program Support Office (PSO) standards to maintain clear, accurate project documentation, dashboards, and reporting
- Create and maintain structured project plans, high-quality documentation, and data-driven insights
- Identify project inputs, dependencies, and risks; proactively manage and communicate mitigation strategies
- Translate KPIs and business outcomes into clear updates for stakeholders
- Empower and support project team members by fostering collaboration, ownership, and accountability
- Manage change effectively, ensuring stakeholder alignment and readiness through clear and timely communication
- Support senior project leaders with program-level deliverables, including roadmaps, risk assessments, and lessons learned
- Seek opportunities to apply AI and automation for improved project execution, reporting, and stakeholder engagement
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job