Enterprise Account Manager, May Mobility
$120-185k
More information about location
Self-driving shuttle and mobility services
Open for applications
Self-driving shuttle and mobility services
201-500 employees
Open for applications
$120-185k
More information about location
201-500 employees
Company mission
To transform cities through autonomous technology to create a safer, greener, more accessible world.
Role
Who you are
- Bachelor’s degree in Business, Marketing, or related field (MBA a plus)
- 7+ years of experience in enterprise account management, client success, sales, or strategic partnerships, preferably in tech, mobility, ride-hail, or platform-based industries
- Proven track record of managing and growing large-scale accounts
- Strong commercial acumen with experience negotiating complex contracts
- Exceptional communication, presentation, and stakeholder management skills
- Analytical and data-driven approach to solving business problems
- Ability to navigate ambiguity and adapt in a fast-paced, evolving environment
- Have negotiated and closed multi-million dollars and multi-year contracts
- Have demonstrable big “wins” and continuous pipeline growth from prior roles
- Experience working with transportation, autonomous technology, mobility, and Transportation Network Company/Ride-hail
- Ability to travel within assigned region and nationally approximately 25-50% of the time
- Standard office working conditions which includes but is not limited to:
- Prolonged sitting
- Prolonged standing
- Prolonged computer use
- Travel required? - Moderate: 11%-25%
What the job involves
- We are seeking a dynamic and strategic Enterprise Account Manager to lead the relationship with one of our most influential mobility-tech partners
- This individual will act as the primary liaison between our organization and the client, driving account growth, ensuring operational excellence, and delivering long-term value through innovation, strategic alignment, and cross-functional collaboration
- The ideal candidate brings a combination of commercial acumen, client empathy, and deep industry insight to deliver exceptional results and expand the partnership
- This role requires a strong work ethic and the ability to consistently deliver high-quality work, often within dynamic timelines
- The ideal candidate will be deeply invested in achieving our objectives and will demonstrate a proactive and committed approach to their responsibilities
- Client Relationship Management:
- Serve as the primary point of contact for a high-impact enterprise mobility client, developing and maintaining trusted, senior-level relationships
- Understand client goals, challenges, and KPIs to proactively deliver tailored solutions and strategic guidance
- Strategic Growth & Commercial Ownership:
- Own and drive the account’s growth strategy, identifying opportunities for expansion, upselling, and cross-selling
- Lead commercial negotiations, renewals, and contract discussions in collaboration with legal, commercial and finance teams
- Achieve revenue/KPI targets and ensure the overall profitability of the account
- Program & Campaign Execution:
- Plan, launch, and manage joint programs or campaigns that align with business goals and market opportunities
- Monitor and analyze performance data to refine strategies and maximize KPIs
- Cross-Functional Leadership:
- Collaborate with internal teams across product, marketing, operations, and analytics to deliver integrated client solutions
- Act as the client’s internal advocate, ensuring their needs are prioritized and met in a timely manner
- Market & Industry Expertise:
- Stay current on mobility, transportation, and consumer trends to provide relevant insights and strategic recommendations
- Monitor competitor activity and regulatory changes that could impact the partnership
- Experience working within Transportation Network Companies and/or Ridehail and understanding of market trends
- Risk & Compliance Management:
- Oversee contract compliance, ensuring deliverables are met and risk is mitigated through proper controls and documentation
- Manage escalations and complex issues with a solutions-first mindset
- Client Success & Advocacy:
- Champion the client’s voice within the organization, focusing on creating positive, measurable outcomes
- Ensure a high level of client satisfaction and long-term retention through consistent communication, value delivery, and problem-solving
Our take
As automobile companies across the globe make advancements in the booming autonomous vehicle market, May Mobility’s microtransit services bridge transportation gaps by providing safe, accessible, and free autonomous public transport.
The company currently operates low-speed (35mph) public transport AVs. It has been testing its fleet of 20 vehicles (mostly in Ann Arbor) and is set to launch S-AMs in Grand Rapids in Fall 2022 and internationally, beginning in Japan, within the next year.
The company has raised an impressive amount of capital as of late 2023, as it aims to expand its commercial efforts and technological advancement capabilities across the US, Japan and Canada and move towards profitability. Through strategic partnerships and by increasing the total number of vehicle deployments in the U.S. and Japan, May Mobility is well placed to be one of the top driverless transportation market leaders.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Apr 2025
$7m
LATE VC
Nov 2023
$105m
SERIES D
Total funding: $392.6m
Company benefits
- Onsite, Hybrid, and Remote Work Options
Company HQ
Pittsfield Charter Township, MI
Leadership
Edwin Olson
(CEO)Current Professor of Electrical Engineering and Computer Science at the University of Michigan. Former Co-Director of Autonomous Driving Development at Toyota Research Institute.
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