Site Reliability Engineering Manager, OpenTable

Visibility

CA$140-185k

Plus annual cash bonus and equity

AWS

Docker

Kubernetes

GCP

Python

Kafka

Elasticsearch

Bash

Linux

Kibana

Azure

Prometheus

Ubuntu

Logstash

Golang

Senior and Expert level

Remote from Canada

More information about location

Online restaurant reservation service

Job no longer available

Online restaurant reservation service

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Job no longer available

CA$140-185k

Plus annual cash bonus and equity

AWS

Docker

Kubernetes

GCP

Python

Kafka

Elasticsearch

Bash

Linux

Kibana

Azure

Prometheus

Ubuntu

Logstash

Golang

Senior and Expert level

Remote from Canada

More information about location

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Company mission

To bring together people and the restaurants they love in the moments that matter.

Job

Company

Role

Who you are

You are a subject matter expert on all things observability and visibility
You enjoy building automation and self service tools. You like learning new languages or skills and sharing your findings with others. You’re detail oriented, enjoy writing code, and implementing DevOps principles
You are able to effectively communicate, collaborate, and influence team members and engineering technical leads across many time zones. You are able to organize and plan projects from start to finish with other technical leads as needed
At its core, this role requires excellent problem solving skills
5+ years of experience leading and managing a team of site reliability engineers on multi-team projects
Able to develop long terms plans based on goals set by the team and business
Demonstrated ability to, plan, prioritize the work of others, drive, and contribute to multi-dimensional projects across multiple teams
Able to develop new concepts, methods, techniques and innovate
Able to represent team in areas such as incidents, technical direction, and planning
Able to communicate effectively with team members of diverse technical backgrounds
Experience supporting services across VM’s, Docker Containers, and Kubernetes
Solid hands on Linux experience (Ubuntu, CentOS, Etc.) and systems administration
Demonstrated experience with scripting languages such as GoLang, Python, or Bash
Demonstrated experience with monitoring and alerting systems such as Nagios, Sensu, and Prometheus
Experience with Elastic Stack ( Elasticsearch, Logstash, Kibana ), or with metrics backends such as Prometheus, Graphite, VictoriaMetrics
Experience with Telegraf, Go-Carbon, CarbonAPI, and Carbon-C-Relay is a plus
Kafka and MirrorMaker experience is a plus
Solid understanding of cloud computing - AWS, GCP, Azure
Experience in incident response and root cause analysis service disruptions

What the job involves

In this role, you will lead the Visibility team that supports OpenTable’s multiple observability systems. Specifically, you will be responsible for the monitoring and alerting systems as well as the uptime of logging and metrics systems that holds hundreds of terabytes of data across multiple regions
You will lead high impact projects, mentor team members technically, support team priorities, and help champion good communication with stakeholders
You can expect to build greenfield projects, mitigate some amount of legacy infrastructure, and participate in on-call rotation. We're looking for someone exceptional to join and lead our team
You will mentor, teach, and guide others as we strive to develop successful independent teams that solve problems in an efficient and cost effective manner

Our take

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.

Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.

OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

4% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.6)

Company

Funding (last 2 of 3 rounds)

Oct 2000

$36m

SERIES C

Jan 2000

$10m

SERIES B

Total funding: $48.2m

Company benefits

Work from (almost) anywhere - wherever you do your best work
Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
Generous parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Company HQ

Union Square, San Francisco, CA

Leadership

Debby Soo

(CEO)

After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.

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