Sales Operations Intern, Didomi

• We’re seeking a motivated and detail-oriented Sales Operations Intern to join our team (6 months internship)
• Last year of Master degree
• A good level with the google tools (Sheets, Slides and Docs)
• A passion for digging into technical processes, while making them clear and delightful for our internal operators and members
• An excellent problem-solver mindset with proven analytical skills
• Strong written and verbal communication skills in English & French
• Great organization and follow-up skills
• No fear of getting your hands dirty
• Multitask

Desirable

• This role offers a unique opportunity to gain hands-on experience in sales operations while supporting the optimisation of our Salesforce platform and processes. You will be joining a team of 4 people
• As a Sales Operations Intern, you will assist in supporting our sales team and ensuring the efficiency of our Salesforce system
• Salesforce Data Management:
• Updating and maintaining Salesforce records for accuracy and completeness
• Assisting with data imports, exports, and deduplication tasks
• Verifying and cleaning up lead and account information
• Reporting & Dashboards:
• Creating and updating basic reports and dashboards to support the sales team's needs
• Assisting in monitoring key performance metrics and pipeline health
• User Support:
• Supporting team members with Salesforce inquiries and troubleshooting basic issues
• Managing user roles, permissions, and profiles under guidance
• Process Optimization:
• Assisting in documenting workflows and processes
• Suggesting improvements for operational efficiency
• Training & Enablement:
• Helping create training materials for Salesforce users
• Assisting in onboarding new team members onto Salesforce

• A screening interview with our Talent Acquisition Team
• Interview with the manager
• Case study
• Interview with the team