CRM Associate/Manager, Getir
More information about location
Office located in Old Street, London
On-demand grocery delivery
Job no longer available
On-demand grocery delivery
1001+ employees
Job no longer available
More information about location
Office located in Old Street, London
1001+ employees
Company mission
To make clients' lives easier by providing super-fast delivery.
Role
Who you are
- Min. 2yrs experience with Braze (required), incl. knowledge of liquid language, content blocks, canvases and audience paths
- Experience managing teams/people (preferred)
- Analytical frame of mind, with experience in data analysis (Excel is a must, familiarity with Tablo/SQL is a plus)
- High attention to detail
- A willingness to learn, roll-up your sleeves when required, and the ability to thrive in fast-paced environments
- You are a good person first, everything else is secondary
- You are a champion of growth, and actively strive to be the best version of you, for yourself and your team
- You value diversity, and embrace ideas over hierarchy
- You aren't afraid to learn and re-learn at Getir speed
- You are an initiator, in charge of your own story and your legacy
What the job involves
- You will be owning all customer communications via three primary channels - email, push notifications, SMS. You’ll be expected to:
- Map and refine customer journeys based on best practices
- Develop & execute constant A/B testing to optimise conversion (e.g. messaging, subject lines)
- Build on our existing personalization initiatives & refine targeting
- Work closely with the Growth team to use CRM levers to improve customer retention & frequency (e.g. by structuring a loyalty program)
- Use insights from campaign performance data to continually optimise our communications
- Leverage insights from colleagues in other geographies
- Liaise with the Tech/Product teams to build out additional features required for targeting (e.g. custom events/attributes)
- Liaise with external CRM agencies that support us ad-
Salary benchmarks
Our take
Getir provides on-demand delivery services. The company has a real-time inventory and guarantees that customers will receive exactly what they have ordered, instead of substitutions.
Getir differentiates itself from traditional grocery delivery services by guaranteeing that groceries will be delivered within minutes. It's one of the many new, revolutionary apps, which include GoPuff, Weezy and Dija. The delivery industry was one of the few sectors which saw considerable growth in recent years. Since then, the dark-stores market has continued to experience sharp growth as consumers continue to look for convenient options.
Getir has gone from success to success and has achieved 'unicorn' status in just 5 and a half years. The company is now active in all 81 cities of Turkey and has since expanded to the UK, the Netherlands, Germany, France, Spain, Italy, Portugal, and the USA. Following its acquisition of competitor Gorillas, the company has a strong hold on the market.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Company benefits
- Career/Professional Development Opportunities
- Monthly Lunch Vouchers
- Getir Order Discounts
Company HQ
European Side, İstanbul
Leadership
Mert Salur
(Co-Founder)Co-Founder of BiTaksi and Founded Tavan.
Nazim Salur
(Co-Founder)Former CEO at Point and Co-Founder of BiTaksi.
Serkan Borancili
(Co-Founder & Investor)Founder of GittiGidiyor.com and was a BiTaksi Angel Investor.
Tuncay Tutek
(Co-Founder)Previously worked for PepsiCo, holding various positions such as Marketing Manager (Beverages) for South East Europe Region and Marketing Manager for New Categories for PepsiCo Foods Turkey.
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