Site Reliability Engineer, Reward Gateway
2 days a week in office
Employee engagement platform
Be an early applicant
Employee engagement platform
501-1000 employees
Be an early applicant
2 days a week in office
501-1000 employees
Company mission
To make the world a better place to work; improving employee engagement to build better, stronger and more resilient organisations.
Role
Who you are
- Good experience in DevOps or SRE, with a keen interest to learn and grow as a Site Reliability Engineer
- Observability product experience (eg Datadog)
- Managing services using SLI/SLO & Error Budgets
- Experience with AWS or other cloud providers
- Experience in HA environments
- Automation skills through Terraform, Python, Bash or similar
- Good SRE skills with a good understanding of SRE practices
- Some understanding of SQL, PHP, Kubernetes, CI/CD advantageous
- Ability to work both independently and as part of a team
- Ability to work under pressure and be highly reliable
- Adaptability and flexibility to change in a fast-moving environment
- An ability to learn new tools and processes quickly and impart that knowledge
What the job involves
- Due to expansion, an opportunity has become available for a Site Reliability Engineer to join our team to help us transform our existing operational workloads to an SRE approach
- Integrating tightly with our Product Engineering teams
- Following SRE practices and maintaining high standards of compliance
- Implementing a new standard of observability utilising SLI/SLO/Error Budgets
- Continually evolving our observability platforms for greater coverage
- Using a code-first approach to build and changes to reduce TOIL
- Advocating a strong focus on availability, reliability and uptime
- Liaising and embedding with the Engineering teams for the constant evolution of metrics
- Working towards planned roadmap goals
- Actively taking part in the daily stand-ups and keeping sprints on track
- Keeping up-to-date documentation in the JIRA & Confluence tools
- Taking part in SRE Incident Management processes
- Acting as a key Incident Commander within the Incident Management process
- Taking part in SRE On Call
- Ensuring a focus on cost efficiency for the platforms & services
- Working with team members to foster collaboration and ongoing communication with stakeholders
Application process
- Screening video interview with the Senior Talent Partner
- Interview with the Head of DevOps / Development & Director of Infrastructure
- Final interview with the Director of Infrastructure & Head of SRE
Salary benchmarks
Our take
Reward Gateway was founded in 2006 as an employee engagement company. With reports suggesting that despite the majority of CEOs recognising that employee engagement is vital to their success, very few say they have a highly engaged company. Reward Gateway set out to bridge this so-called "engagement gap".
By engaging employees, Reward Gateway promises companies increased productivity, communication, and employee satisfaction - helping them to retain their most valued employees. It sets itself apart from traditional HR solutions by bringing employee benefits, discounts, perks, rewards, recognition, wellbeing and feedback into a single unified hub.
The company has acquired Xexec, MoveSpring and Fond, all providers of employee wellbeing and rewards software, to further bolster its offering and capabilities. In 2023, it was itself acquired by Edenred, a worldwide leader in employee benefits, presenting Reward Gateway with the chance to expand into new regions while the two companies enhance their already comprehensive range of solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2015
$161.6m
GROWTH EQUITY VC
Dec 2010
$34.4m
GROWTH EQUITY VC
Total funding: $196m
Company benefits
- Life assurance
- Pension/401K
- Debt support programme & salary advances
- Bonus for referring a friend who we hire and have completed 3 months’ service
- Employee Share Plan
- Discounts to share with friends and family
- Family support - Baby Bonus, caregiver support, domestic violence protection programme, parent support loan, miscarriage and baby loss support, wedding bonus and up to 3 months paid leave to take care of your family
- Gender neutral parental leave for primary and secondary carers
- Up to 6 months unpaid leave after five years’ service
- Volunteer days plus a day of leave to Speak Up and be the change you want to see in the world
- Unlimited time off to give blood
- Trans & gender affirmation support
- Unlimited free books for your professional development and one fiction book per month to help you unwind
- Employee assistance programme
- Health benefits such as free eye tests, free flu jab, freedom from addiction, menopause support, stop smoking assistance programme and health cash plan
- Personal wellbeing allowance, personal wellbeing coach, run club, spa and gym discounts, plus cycle to work scheme
- Work from home bundles
- Flexible working
- Bring your dog to work, drinks and breakfast
Company HQ
Soho, London, UK
Leadership
Nick Burns
(AUKUS Zone Director)Advisory Board Member at Hybrid Legal and at Engage Works. Formerly CEO of Gallagher Benefit Services (UK).
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