Senior Product Manager, League
Canada
CA$125.8-157.3k
+ Bonus Program & Employee Stock Option Program
Consumer experience platform for healthcare
Be an early applicant
Consumer experience platform for healthcare
201-500 employees
Be an early applicant
CA$125.8-157.3k
+ Bonus Program & Employee Stock Option Program
201-500 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- 5+ Years of Product Management experience
- Digital Healthcare experience, experience with the Payer market is preferred
- Exceptional client management skills — ensuring requirements are accurately captured, communication is clear, and relationships are developed
- Expert at balancing client requests with organizational goals
- Expert level feature solutioning that includes soliciting internal stakeholder feedback
- Experience working with large engineering teams of different types including SI’s
- Experience working at a platform company, or on the implementation of platforms
- Agile expertise
- Believe in tightening every feedback loop regarding the product (e.g. release often, release early, talk to customers, Minimal Marketable Product, etc.)
- Experience working with large corporate clients and communicating with corporate leaders
- Strong Client Management skills — ensuring requirements are accurately captured, communication is clear, and expectations properly managed
- Excellent communication, presentation, interpersonal and analytical skills
- Demonstrated problem-solving skills and business acumen required
- Ability to quickly learn and gain proficiency in areas with limited experience
- Passionate about Generative AI and its potential to accelerate product workflows and improve customer experience
- You thrive in a fast paced environment where priorities rapidly shift and needs often compete
What the job involves
- League’s platform enables our customers to offer highly engaging and personalized health experiences to their users
- The Apps and Solutions (A&S) Senior Product Manager is a customer-facing role that is instrumental in helping define the long term strategy and roadmaps of some of the most complex applications powered by League
- In this role you are responsible for building and maintaining strong relationships with client leaders and fellow PMs, ensuring a deep understanding of their priorities, smooth implementations and delivery of features, expert product solutioning, professional and timely client communication, and executing strong product judgment
- In this role you may work with one or multiple customers or prospects and may move from customer to customer as League grows
- You will lean into solutions that leverage the broad range of capabilities in the League platform
- When custom solutioning is required you will partner with design, engineering, strategy and your product peers to assure you are formulating solutions that are engaging, cohesive and help people lead healthier happier lives
- In this role you will closely track client metrics to track solution health and participate in organizational product reviews to lend your expertise to the solutions that other PMs are developing
- Manage the roadmap for various A&S customers, identifying opportunities to create new capabilities or optimizations of existing capabilities
- Develop the client relationship via offering, educating and delivering League solutions, and promoting the client’s vision and needs within League
- Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling
- Serve as a subject matter expert on League platform capabilities, and evangelize the value of the League platform to stakeholders
- Proactively manage and prioritize the backlog of enhancements
- Define requirements and value proposition of custom features and complex capability deployments
- Monitor application performance and identify opportunities to create more value and exceed our goals
- Partner with Customer Success to be the primary Product Management point of contact with our customer
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalized on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment which will support the scaling of its platform-as-a-service offering, to position it as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company HQ
Entertainment District, Toronto, ON
Leadership
Michael Serbinis
(CEO & Founder)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
Salary benchmarks
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