Senior Counsel, ServiceTitan
Product & Privacy
$202-270.2k
+ Equity + Annual bonus
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$202-270.2k
+ Equity + Annual bonus
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- We are looking for a thoughtful, creative and collaborative individual, who will thrive in a fast-paced, dynamic, and intellectually challenging work environment
- Juris Doctor (JD) from an accredited law school with membership in at least one U.S. state bar
- 7-10 years of combined law firm and in-house experience with at least 4+ years of in-house product,privacy and AI governance experience counseling product management and engineering business partners at an innovative technology company
- A results-driven, self-starter attitude with the ability to work independently and collaboratively
- Deep expertise in U.S. and global privacy and data protection issues, including GDPR, CCPA, VCDPA, and CPA with a grasp of broader data protection frameworks
- Proven experience developing and implementing playbooks, privacy notices, and policies
- Technology industry experience working in a B2B SaaS Company. Experience in vertical SaaS is a plus
- Strong familiarity with digital technologies, data processing concepts, and information security requirements
- A flexible, proactive mindset with a passion for building scalable legal processes from the ground up
- Exceptional organizational and prioritization skills, with the ability to manage multiple projects, adapt to shifting priorities, and thrive in a fast-paced, dynamic environment
- A strong understanding of SaaS, data-rich platforms, or regulated industries—and a passion for using technology to power the trades
- A pragmatic, solution-oriented approach to problem-solving, delivering clear and actionable advice to internal clients
- Excellent written and verbal communication skills, with the ability to translate complex legal concepts into practical guidance
- Exceptional organizational and project management skills, with keen attention to detail
What the job involves
- ServiceTitan is looking for a hands-on, business-oriented and experienced attorney to join our legal team as Senior Counsel, Product and Privacy to provide practical and clear legal advice to our research, engineering, and product teams in the development and release of our products and services
- This position is critical to the success of our product management and engineering business partners as we navigate global laws and regulations including data privacy, data protection and AI
- The Senior Counsel, Product and Privacy reports to our Deputy General Counsel, Product, Privacy and IP and will be part of a growing Global Legal Team
- Lead as a trusted subject matter expert on privacy, AI, and data governance—providing strategic guidance on emerging technologies, regulatory compliance, and responsible data practices across the business
- Operate as a trusted business partner to product, engineering, data, and go-to-market teams, providing strategic, business-savvy counsel on privacy, data governance, AI and emerging tech throughout the product development lifecycle
- Guide product design and feature development with a privacy-by-design mindset, ensuring compliance with applicable privacy and data protection laws (e.g., CCPA/CPRA, VCDPA, CPA, and emerging regulations) across our suite of SaaS tools
- Partner with the commercial legal team to negotiate and support privacy and product-related terms in customer and vendor agreements, including DPAs and complex data flows across our platform ecosystem
- Create, maintain, and update comprehensive checklists and playbooks to support product development, respond to data requests and enable customer data migration
- Lead the development and operationalization of scalable data and AI governance frameworks that support ServiceTitan’s growth while aligning legal requirements with business objectives
- Develop scalable internal guidance, playbooks, and training for product and commercial teams to proactively identify and manage privacy and data risks
- Develop and update privacy-related notices, policies, procedures, and guidelines
- Monitor evolving laws and regulatory guidance related to data privacy, AI, and emerging technologies, translating legal developments into actionable guidance that supports innovation in the trades
- Contribute to a collaborative, mission-driven legal team that values curiosity, humility, and a strong sense of ownership. Support team members and help shape legal processes as ServiceTitan continues to scale
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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