Internal Communications Manager, Policy Expert
£40-45k
More information about location
2+ days a week in office
Digital home & car insurance provider
Job no longer available
Digital home & car insurance provider
201-500 employees
Job no longer available
£40-45k
More information about location
2+ days a week in office
201-500 employees
Company mission
To be the most successful insurance provider that people want to stay with for life. This will be achieved by creating proprietary technology that allows us to offer honest, transparent and easy to understand products.
Role
Who you are
- We are a group of creative thinkers, dedicated to enhancing the employee experience and ensuring our company’s voice is heard loud and clear
- We brainstorm ideas, support one another, and bring innovative communication strategies to life
- We value diversity, inclusion, and the unique perspectives each team member brings
- An excellent Communicator: You have exceptional writing and editing skills and attention to detail, with the ability to curate clear, engaging messages that inspire action. You are passionate about employee engagement
- Experienced Organiser: You’ll be used to juggling multiple topics at once and confident with driving projects forward and coordinating with stakeholders across the business. You have a proven track record of project management and event organisation in logistics and content
- Creative Thinker: You are enthusiastic about bringing fresh ideas and creative solutions to the table, always pushing the boundaries to ensure compelling and innovative internal communications
- Enthusiasm: You thrive in a fast-paced environment, and your enthusiasm is contagious. You bring a positive, can-do attitude to every challenge
- Experience: You have relevant career experience in an internal communications role in an executive or junior management position, preferably in a UK-based financial services or other regulated industry
- Tech-Savvy: You’re comfortable with digital tools and platforms, and you have experience managing internal communications channels and implementing new solutions
- People Champion: You’re committed to fostering an environment where everyone feels heard, respected, and included, and you actively seek out diverse perspectives
- Brand Advocate: You understand the brand tone and voice and are comfortable creating visually engaging, on-brand templates and materials
- Adaptable: You’re comfortable with change and can quickly pivot to meet evolving needs and priorities
What the job involves
- Our Communications team looks after Policy Expert’s Internal Communications, Events and PR activity
- As Internal Communications Manager, you’ll be a voice that connects our people with the heart of our business
- Your passion, adaptability, and big ideas will be key in shaping our internal communications and driving a strong sense of community across the business
- You’ll oversee our internal communications platforms, play a major part in company events and help orchestrate the flow of information to keep our teams informed, engaged, and inspired, implementing our internal communications strategy throughout the business
- Support the delivery of the company-wide internal communications strategy, ensuring clarity, engagement, and alignment with business priorities
- Responsibility for the management of our company intranet. Becoming a key liaison with our provider to ensure our intranet is optimally serving the business, making enhancements and improvements, and gathering data insights. Collaborating with and supporting Power Users across multiple sites
- Working with the business to create compelling content for internal channels that bring our company strategy and values to life, including newsletters, updates, videos, briefings, company-wide emails, and live event content
- Work with our Head of Communications to ensure engaging, dynamic, and innovative company events including business updates and leadership conferences
- Drive initiatives that energize our colleagues, amplify our unique culture and brand and foster a strong sense of community and belonging
- Continuously seeking out and implementing fresh, innovative approaches to communication, leveraging new tools, platforms, and trends to keep our messaging dynamic and engaging
- Using data and engagement insights to monitor and improve our communications approach and stay informed of industry trends and communications best practices
- Helping to manage and improve internal communications channels and processes, including but not limited to the intranet, content management systems, e-mail, videos, workshops, media, and events
Application process
- We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements
Salary benchmarks
Our take
Policy Expert is a trusted insurance provider, serving more than 1M home and car insurance customers across the UK since its launch in 2011. Policy Expert was the first insurer to be designed for aggregator sites, allowing it to capitalise on the growth of price comparison sites like Compare the Market and GoCompare.
It is a part of QMetric Group, which set out to redesign what an insurer should be, even before 'InsurTech' was a word. It has streamlined how people buy insurance by building its own tech and owning the process end to end. With a strong belief that competition and transparency are key to the future of any market, QMetric launched Policy Expert to meet the changing consumer trends over the past decade.
Since its founding, it has recorded significant year-on-year growth to become one of the UK’s ten biggest home insurance providers while diversifying its proposition by entering the motor market in 2019. Now, with Cinven acquiring a majority shareholder, Policy Expert is in a great position to further accelerate its growth and expand even further in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Intelligent people
"My colleagues have high attention to detail and explain their decisions and viewpoints very well. It's inspiring to work with teammates with high..."
Company HQ
City of London, London, UK
Leadership
Adam Powell
(Co-Founder & COO)COO at Policy Expert since 2010, prior to which he was the Head of New Markets at Simply Business.
Steve Hardy
(CEO)Previously a Non Executive Director at Roojai, QMetric Group, C-Quence.
People progressing
Paul started as a Business Analyst back in 2019 and has been fundamental in our growth and now Policy Experts Head of Delivery.
Ezgi joined back in 2019 in the Business Analysis team. She has excelled in her work and really contributed to building out the function. In 2023 she was promoted to Head of Business Analysis and in 2025 further promoted to Senior Product Manager.
Diversity, Equity & Inclusion at Policy Expert
- We’re committed to creating a culture of inclusivity where every employee feels welcome, and different perspectives are valued and encouraged. We respect and value people's differences. In fact, we welcome it, as this brings a wider range of ideas, opinions and experience.
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