Junior Cloud Engineer, Gong

Salary not provided

AWS

Kubernetes

Python

Bash

Linux

Terraform

Sentry

Zendesk

JIRA

Datadog

Junior and Mid level

Dublin

Revenue intelligence platform

Job no longer available

Revenue intelligence platform

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Job no longer available

Salary not provided

AWS

Kubernetes

Python

Bash

Linux

Terraform

Sentry

Zendesk

JIRA

Datadog

Junior and Mid level

Dublin

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Company mission

To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

Job

Company

Role

Who you are

Bachelor's degree in computer science or a related field, or a minimum of 2 years of relevant work experience such as: Devops, SRE, Automation and Application Monitoring
Knowledge and experience with AWS and other cloud computing technologies (a production environment is a plus)
Familiarity with at least one of the follwing:
Scripting and automation skills, preferably in Python and bash
Linux environments, Kubernetes, and relevant cloud technology stacks
Experience with ticketing systems and monitoring/incident management tools such as JIRA, ZenDesk, Datadog, PagerDuty, Sentry, etc
Exposure to Infrastructure as Code (IaC) tools like Terraform and Terragrunt
Familiarity with security tools (Wiz, Synopsis)
Ability to evaluate, troubleshoot, and prioritize applicative and cloud-related issues
Excellent problem-solving skills and proactive approach
Strong collaboration, communication, and organizational skills
Positive attitude, high energy, and strong work ethic
Self-motivated, fast learner, and able to take responsibility

What the job involves

Join Gong's R&D team as a Junior Cloud Engineer in a dynamic and highly technical environment
Actively monitor production environments, applications, and deployment pipelines for stability
Collaborate with key stakeholders, including R&D and security teams
Hold two shifts a week (mornings or evenings during work days)*, in a 24/7 Monitoring Center. During the shifts, manage incident detection and resolution
Perform cloud operation tasks assigned by the DevOps group when not assigned to a monitoring shift
Ensure application performance, uptime, and scalability
Operate cloud environments following company guidelines
Monitor CI/CD processes and address ongoing issues
24/7 Monitoring Center Operates In 3 Shifts:
Morning: 5:00 - 13:30
Evening: 13:00 - 21:30
Night: 21:00 - 5:30- Note: In non- routine cases, you may be asked to work night shifts or during weekends and will be compensated accordingly

Our take

In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.

Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.

With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

8% employee growth in 12 months

Glassdoor (4.2)

Trustpilot (2.4)

Company

Funding (last 2 of 9 rounds)

Jun 2021

$250m

SERIES E

Aug 2020

$200m

SERIES D

Total funding: $586.1m

Company benefits

Mental health support resources
Weekly wellness events
Work from home stipend
Generous vacation days
Quarterly recharge company shutdowns
Parental leave
Employee equity
Retirement savings
Commuter & parking benefits
Training & development programs
Employee resource groups
Mentorship opportunities

Company HQ

The East Cut, San Francisco, CA

Leadership

Amit Bendov

(CEO)

Former CMO at Panaya and CEO at SiSence.

Eilon Reshef

(CPO)

Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).

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