Account Executive, Techspert
Commercial Team
£35k
Plus performance-based commission/bonus of up to 20% of salary.
2-3 days a week in office
Connecting the right minds to their customers' projects
Be an early applicant
Connecting the right minds to their customers' projects
21-100 employees
Be an early applicant
£35k
Plus performance-based commission/bonus of up to 20% of salary.
2-3 days a week in office
21-100 employees
Company mission
To harness the power of AI to empower decision-makers.
Role
Who you are
- Above all, we're looking for drive, commercial instinct and a willingness to hunt
- Is ambitious, competitive and motivated by hitting targets
- Enjoys proactive outreach and isn't afraid to pick up the phone
- Gets energy from creating opportunities rather than waiting for leads to arrive
- Is persistent and comfortable hearing "no" without losing momentum
- Is naturally curious and good at asking questions that uncover commercial opportunities
- Can build rapport quickly with customers and communicate confidently
- Is organised and able to manage a high volume of accounts, conversations and opportunities
- Takes ownership of results and holds themselves accountable for performance
- Learns quickly and actively looks for ways to improve
- Thrives in a fast-moving, high-performance environment
- Previous experience in sales, business development, recruitment, customer success or another target-driven customer-facing role would be advantageous, but attitude and commercial hunger are more important than having followed a specific career path
What the job involves
- We’re looking for a hungry, commercially driven Account Executive to help accelerate growth across Techspert’s PAYG customer base
- This is a proactive sales role for someone who enjoys hunting for opportunities, opening conversations and turning customer relationships into revenue. You’ll work across existing PAYG accounts to uncover new users, re-engage dormant customers, identify new project opportunities and increase the frequency with which customers use Techspert
- You’ll own a portfolio of accounts and be expected to create activity rather than wait for it. That means getting on the phone, reaching out through email and LinkedIn, mapping organisations, finding new stakeholders and consistently looking for the next opportunity
- You’ll work closely with Account Managers and our Project Management team, but your primary measure of success will be simple: are you generating more customer activity, more project opportunities and more revenue?
- For someone ambitious and commercially minded, this is an opportunity to develop quickly within Techspert’s commercial team and take on increasing ownership as you deliver results
- Proactively identify and engage new users and stakeholders across assigned PAYG customer accounts
- Map customer organisations to uncover teams, functions and individuals who could benefit from Techspert
- Use phone, email and LinkedIn outreach to create conversations and generate new project opportunities
- Identify whitespace within accounts and develop strategies for turning it into incremental revenue
- Build and maintain your own pipeline of opportunities across your account portfolio
- Consistently look for ways to increase project frequency, account penetration and customer spend
- Identify inactive users, teams and accounts with potential to generate new business
- Run targeted outreach to bring dormant customers back to Techspert
- Understand why activity has dropped and identify opportunities to re-engage customers
- Use previous customer activity and relationships to create relevant reasons to reconnect
- Turn re-engagement conversations into live project opportunities
- Build strong relationships with users and decision-makers across customer organisations
- Develop an understanding of each customer's business, priorities and research needs
- Spot triggers and use cases that could create demand for Techspert's services
- Educate customers on where and how Techspert can support them
- Stay close to customers and proactively create reasons for them to use Techspert more frequently
- Take ownership of incoming and self-generated project opportunities across your accounts
- Work closely with our Project Management team to develop compelling responses to customer requests
- Maintain momentum throughout the opportunity lifecycle and ensure customers receive fast, high-quality communication
- Follow up consistently and commercially to maximise conversion
- Track opportunities, outcomes and lost business to continually improve your approach
- Work towards clear targets for activity, opportunity generation and revenue
- Maintain an accurate pipeline and proactively manage opportunities through to conversion
- Track your performance and understand the activities that generate the strongest commercial results
- Take ownership of your number and continually look for new ways to grow your portfolio
- Share customer insights and opportunities with the wider commercial team
- You'll be successful in this role if you're consistently;
- Creating conversations with new stakeholders
- Reactivating dormant customers
- Generating incremental project opportunities
- Increasing the number of active users within your accounts
- Growing project frequency and PAYG revenue
- Building and converting a healthy pipeline
- Finding opportunities that wouldn't have existed without your outreach
Salary benchmarks
Our take
Techspert connects businesses with experts for domain-specific industry insights. The company was established after the founders faced difficulties in connecting with experts for product development and investment needs within the healthcare sector.
Techspert's technology platform automates the mapping and categorisation of knowledge and experts, while connecting them to consulting firms, private equity houses and corporates. The platform boasts a database of 25 million healthcare profiles, covering five million specialisms, with 400,000 actively engaged.
The company has raised strong funding, the latest of which supports the building out of its team across sales, marketing and customer success. This will enable the company to drive new product development as it pursues its next phase of growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Oct 2021
$12.1m
SERIES A
Feb 2020
$5.2m
SERIES A
Total funding: $19m
Company benefits
- Exciting start-up environment!
- Equity options in the company
- Comfortable open office with kitchen, games console and rooftop terrace
- Generous social budget with regular activities
- Flexible employee wellness perks scheme, including coverage of gym memberships, adult education classes and much more!
- Retail and wellness discounts via Perkbox
- On-demand online GP and counselling access for you and your family via BabylonHealth
- Cycle to Work scheme
- Flexible working hours and remote working
- 25 days paid leave per year (plus public holidays)
- Pension scheme with 3.5% employer contribution
- Annual company retreat
- 1 month of paid leave after 4 years of service (in addition to accrued annual leave)
- Professional development budget
- Enhanced parental leave
Company HQ
Mayfair, London, UK
Leadership
David Holden
(CEO)Studied Biochemistry at the University of Oxford. Previously Analyst at Operis for 1 year and Part-Qualified Patent Attorney in the field of Biotechnology at Carpmaels & Ransford for 2 years.
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