SMB Solutions Architect, GitLab
$90.3-193.5k
+ Equity
One DevOps platform
Be an early applicant
One DevOps platform
1001+ employees
Be an early applicant
$90.3-193.5k
+ Equity
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- Proficiency with the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows
- Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment tooling, and collaboration platforms, with the ability to map platform capabilities to customer use cases
- Practical knowledge of cloud computing, deployment patterns, security concepts, and operational considerations relevant to modern software teams
- Ability to guide technical evaluations, including proofs of concept, proofs of value, workshops, value stream assessments, and technical contributions to tenders or audits
- Skill in explaining technical concepts clearly to both practitioners and senior business or technical stakeholders
- Experience building trusted relationships with customers and acting as their advocate with internal partners across product, engineering, sales, and marketing
- Interest in improving technical evaluation quality and efficiency through practical reusable assets, templates, and demo environments that support customer-facing work
- Openness to candidates with transferable experience from roles such as developer, DevOps, technical pre-sales, or other scale-oriented technical environments
What the job involves
- As an SMB Solutions Architect, you'll help small and mid-sized customers in North America understand how GitLab's artificial intelligence-powered DevSecOps platform can support both technical goals and business outcomes across the full software development lifecycle
- You'll act as a trusted advisor during technical evaluations, guide customers through solution design and adoption, and partner closely with Account Executives and cross-functional teams to connect customer needs with GitLab's platform strategy
- Reporting to a regional Solutions Architect Manager, you'll play a direct role in customer acquisition, expansion, and long-term success while helping GitLab stand out in a fast-moving AI and DevSecOps market
- Guide technical discovery, demos, workshops, and validation activities that show how GitLab supports customer requirements across planning, development, security, deployment, and monitoring, helping improve technical win rates and accelerate evaluation cycles
- Coordinate the technical evaluation process as the directly responsible individual for proofs of concept, proofs of value, solution design, and technical responses for tenders or audits, with a focus on reducing time to technical validation and supporting successful customer acquisition
- Collaborate with Small and Mid-Market Account Executives and regional sales teams in North America to shape account strategies for new business and expansion opportunities
- Advise customers on modern software development, continuous integration, continuous deployment, security, cloud, and DevSecOps practices, and connect those practices to business outcomes
- Build tailored demos, reference architectures, talk tracks, and presentation materials that support active Small and Mid-Market evaluations and reflect customer-specific use cases, helping Account Executives move new business opportunities forward
- Support Account Executives with technical discovery guidance, objection handling, and evaluation planning for common Small and Mid-Market scenarios, while contributing reusable materials that improve execution across similar new business opportunities
- Develop reusable technical workflows, including pre-built projects, continuous integration and continuous deployment templates, and proof of value starting points, where they help accelerate customer evaluations and reduce time to technical validation
- Share customer feedback, use cases, and competitive insights with product management, engineering, sales, and marketing to improve product direction and field effectiveness
- The Solutions Architect team is part of GitLab's sales organization, and we serve as the technical counterpart to Account Executives
- In this Small and Mid-Market-focused role, we partner closely with Account Executives on new business opportunities across North America, leading technical discovery and guiding customers through demos, workshops, and evaluations
- We also contribute reusable technical assets that improve consistency across the team
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalise on the recent trend toward rapid digital transformation and remote working. This trend is expected to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $435.1m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company HQ
Financial District, San Francisco, CA
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
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