Account Manager, Normative
+OTE
More information about location
3+ days a week in office
AI driven sustainability analysis
Be an early applicant
AI driven sustainability analysis
101-200 employees
Be an early applicant
+OTE
More information about location
3+ days a week in office
101-200 employees
Company mission
To make known and reduce the sustainability impact of all economic activities on the planet.
Role
Who you are
- You have 2+ experience in an account management role or similar, where you are used to supporting customers through their lifecycle, from onboarding to renewal
- You are able to manage multiple accounts and contacts through strong prioritization skills
- You have experience in working within SaaS customer management, with strong negotiation, presentation and interpersonal skills
- You are able to demonstrate a consistent history of delivering and exceeding revenue targets
- Salesforce proficient
- You are organized and you know how to prioritize multiple tasks and projects at the same time
- You are excited to work with customers and support them on their sustainability journey
- You thrive in a fast-paced environment and take ownership of finding the most effective solutions for our customers
- You are able to demonstrate when you have applied a sense of urgency to numerous commercial scenarios
- You must be able to demonstrate and talk through previous commercial wins and customer growth situations
- You push yourself to meet and exceed goals
What the job involves
- The Account Management function works hands-on with our customers to support them on their journey, working closely with and alongside the Climate Strategy team
- The Account Manager’s responsibility is to provide strategic insight and support, as well as a commercial partnership; this includes owning the renewal, add-on and upsell conversations with customers
- You are the trusted person for our customers, with whom you’ll build long-term relationships
- You have an analytical and commercial mindset - you’ll be able to interpret information from individual customer requirements to help them meet their business objectives through Normative
- You are confident with conducting commercial discussions and identifying potential growth and upsell opportunities
- You are motivated by seeing an account grow and move towards net zero, whilst achieving a personal and team target
- You are driven to find a win:win solution for both Normative and the customer with a collaborative approach
- You help our customers understand Normative and drive interest for additional product and service offerings. This will accelerate their journey towards net-zero carbon emissions
- You are proactive in customer initiatives leading to high satisfaction, retention and growth
Application process
- We adopt a continuous selection process, so please make sure to apply with your CV in English
- 1. Screening interview with a member of our Talent Acquisition team
- 2. First interview with the hiring manager
- Online Personality & Logic assessment
- 3. Practical case interview with members of the Sales team
- 4. Values Interview
Salary benchmarks
Our take
Normative is a carbon accounting platform that leverages big data and artificial intelligence to help companies quantify and reduce their carbon footprints.
With companies worldwide estimated to have a 40% error rate in their manual emissions measurements, Normative reduces the accuracy gap by helping companies in their reporting.
Founded in 2014, Normative has received serious funding and seen its revenue growth in line with Net Zero targets worldwide. With intense pressure on companies - especially those in the financial sector - to reduce their carbon output, Normative is well set for success. The company reduces the cost of time and money for its clients in gathering and measuring the data on environmental impact, keeping its customers in line with the UK's Streamlined Energy and Carbon Reporting policy and the EU's Sustainable Finance Disclosure Regulation.
Steph
Company Specialist at Welcome to the Jungle
Insights
48% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2025
$10.5m
LATE VC
Jul 2022
$36.3m
SERIES B
Total funding: $60.6m
Company benefits
- Market-level salaries based on the country of employment
- The opportunity to conduct a salary review every 12 months, based on merits and performance
- 30 days/year of paid vacation + up to 2 additional days off
- Pension
- Parental leave benefit
- One wellness hour per week
- Winter & summer parties
- Off-sites/kickoffs
- After works
- A culture based on sharing and learning
Company values
- Be one team - Everyone is invited, included, and needed in the planet’s most important fight – Normative is one team, together in the fight for our one planet.
- Build the norm - Normative continuously develops, researches, and improves to accelerate the global transition to Net Zero.
- Own what matters - There’s no time to waste: we make sure to get things done.
Company HQ
Maria, Stockholm, Stockholms län
Articles
Leadership
Kristian Ronn
(CEO & Co-Founder)Previously Project Officer at University of Oxford.
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