Senior Compliance Manager/Director, ServiceNow
Public Sector Legal & Compliance
$152.7-267.3k
Salary based on US rates and may vary in further locations. + Variable/Incentive Compensation + ESPP
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$152.7-267.3k
Salary based on US rates and may vary in further locations. + Variable/Incentive Compensation + ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- MBA or equivalent
- 12+ years of experience with U.S. federal, state and local government contracts
- Strong knowledge of public sector-specific ethics and compliance regulations in the U.S
- Significant experience executing compliance program initiatives, ideally involving public sector compliance topics
- Demonstrated project management skills
- Excellent relationship-building and interpersonal skills
- Strong strategic thinking skills
- Excellent written and spoken communication and presentation skills
- Ability to work with a high degree of independence
- Experience in the Software-as-a-Service segment preferred
What the job involves
- Note - this role can be filled at either the Sr Manager or Director level
- The Senior Compliance Manager/Director, Public Sector Legal & Compliance, is responsible for identifying and driving the projects necessary to deliver an effective, scalable compliance program to support ServiceNow’s growing global public sector business
- This high-impact, strategic role will help build and evolve the program, working cross-functionally to ensure the successful execution of critical compliance initiatives
- This role reports to the SVP, Public Sector Legal
- Work with the SVP, Public Sector Legal, and team attorneys to plan and design the projects that will help the team achieve its goals
- Drive and manage program-critical projects to successful completion, collaborating with stakeholders in Legal and throughout the business
- Help develop public sector-specific guidance, training and enablement; draft SOPs and other critical program documents
- Identify opportunities to streamline and automate existing processes
- Drive improvements to our ability to gather and leverage compliance-related data
- Identify and explore opportunities to use AI to accelerate program progress
- Partner with the Legal Operations team to explore and pursue public sector compliance use cases for the NOW platform
- Monitor and track program progress and performance, proactively identifying issues and obstacles
- Help prepare and present program status reports to stakeholders, providing clear and concise information on progress and performance
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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