Deal Strategy Analyst, Lucid

• BA/BS degree
• 1+ years Deal Desk or Sales experience in a SaaS company
• Strong attention to detail, both as a processor and as a reviewer
• Ability to understand and follow complex processes
• Positive attitude and willingness to adapt to evolving processes
• Strong communication and interpersonal skills; must be able to work well with sales, operations, customer success, legal and accounting teams
• Passion for working cross-departmentally with internal customers and stakeholders on complex business processes and projects
• Ability to work both independently and collaboratively to achieve shared team objectives
• Innovative, highly motivated, and success driven approach to work activities
• Excellent work ethic and problem solving skills
• Ability to understand and follow defined process requirements
• Creative problem solving skills
• Ability to manage multiple projects and meet deadlines

Desirable

• We are looking for someone to join our Revenue Operations team as part of Order Management
• As part of this team, you will work with senior management to ensure that both customers and sales representatives are supported through Lucid’s sales process
• We encourage you to apply for this role if you have a passion for Lucid’s technology and a desire to work in a role that is continuously evolving as our organization grows
• Act as the primary point of contact for the sales team in the quote to billing process with accuracy and correctness
• Work closely with both the Deal Strategy, Order Management, Renewals and Commission teams to maintain uniform policies and procedures across the larger Deal Desk team
• Review and approve quotes and contracts for accuracy and completeness in our CRM
• Create, revise, and review all quotes and contracts requests for varying levels of deal size and complexity in our CRM system
• Ensure compliance with published sales and business approval policies
• Develop an in depth understanding of licensing models and recommend contract structures based on client use case
• Become a subject matter expert for Lucid’s business rules of engagement across all products and departments
• Drive process improvements to current order process to improve sales rep experience as well as reduce error rates and increase revenue retention
• Drive, lead, and guide approaches to deal strategy and appropriate billing structures
• Work cross-functionally with all departments, including Sales, Accounting, Legal, and Revenue Operations
• Be an advocate and partner to internal organizations by understanding the complex needs of the sales and Revenue Operations organizations
• Other duties as assigned