Sales Operations Manager, DataDome

• 7+ years in Sales Operations / Revenue Operations, including experience in B2B SaaS and working with US sales teams
• Salesforce expertise is mandatory (admin/config, reporting, automation)
• Salesforce RCA or CPQ experience and hands-on exposure to Revenue / Quote-to-Cash workflows
• Strong experience across our GTM stack: Salesforce, HubSpot, Clay, Surfe, Outreach, Slack, Gong, Make, Zapier, Dust, DocuSign (or comparable tools)
• Proven track record of:
• Implementing new tools and processes from selection to rollout and adoption
• Leading change management in Sales orgs (communications, training, reinforcement)
• Cleaning up messy orgs and leaving them simpler and more scalable
• Ability to translate ambiguous sales needs into crisp, scalable processes and systems – you’re not just taking requests, you’re building the GTM engine
• Comfortable being both strategic and hands-on: you can talk roadmap with leadership and then jump into Salesforce to build

Desirable

• Reporting to our Lead Revenue Operations Manager (based in Paris), you will own the US sales operating system end-to-end: from our GTM stack and processes, to territory design and expansion motion
• You’ll be the go-to person for the Sales teams (especially in the US) and a key partner to leadership to scale a predictable, efficient, and data-driven revenue engine
• This is a highly strategic, hands-on role: you’ll both shape the roadmap and ship improvements in Salesforce and our GTM stack that compound over time
• Act as the primary Sales Ops partner for BDRs/AEs/AMs, Leadership in NYC, helping them sell more and better by removing operational friction
• Partner closely with the Lead Revenue Operations Manager in Paris on:
• Territory & account planning (design, allocation, coverage models)
• Process optimization across the revenue funnel (lead → opp → expansion/renewal)
• Tooling roadmap & vendor decisions: jointly define the GTM tooling roadmap, evaluate new tools, and decide build vs. buy, ensuring global scalability
• GTM experimentation & A/B testing: identify, prioritize, and run experiments (new stages, new SLAs, new outreach tactics, pilot tools) and standardize what works
• Data model & governance: keep a consistent global data model (objects, fields, picklists), naming conventions, and documentation, and prevent “US-only hacks” that break global reporting
• Pricing, packaging & discounting guardrails: operationalize pricing/packaging decisions, approval workflows, and discounting rules inside Salesforce and CPQ/RCA
• Translate business objectives into clear, scalable operating mechanisms (cadences, SLAs, workflows, governance)
• Challenge the status quo: proactively identify opportunities to increase conversion, velocity, and rep productivity – and turn them into actionable projects
• Be the owner of the Sales team stack, with a primary focus on Salesforce and its connected tools:
• Salesforce (core + Revenue workflows)
• Clay, Surfe, Apollo, Outreach, Slack, Gong, Make, Zapier, Dust, DocuSign (and others as we evolve)
• Design, implement, and maintain scalable architectures in Salesforce (objects, fields, validation, flows) aligned with global RevOps standards
• Ensure the US instance of our stack is robust, well-governed, and documented, including permissions, roles, and guardrails
• Own the tooling roadmap for the Sales team: evaluate vendors, build business cases, run pilots, coordinate rollouts, and secure adoption
• Own and optimize automations and integrations across the GTM ecosystem using Salesforce, Make, Zapier, APIs, and native connectors
• Design and maintain Flows, automation rules, and integrations that:
• Eliminate manual work
• Keep data in sync and reliable
• Reduce cycle time and operational risk
• Ensure all critical integrations are monitored, resilient, and version-controlled, with clear rollback paths and incident playbooks
• Work closely with the Deal Desk Manager to ensure seamless, compliant deal approvals in Salesforce:
• Align on approval workflows, discounting guardrails, and exception handling
• Ensure Salesforce approval processes, RCA/CPQ configuration, and pricing logic support efficient selling without compromising control
• Lead end-to-end change management:
• Requirements & scoping
• Design & build
• UAT & deployment
• Release notes, training, and enablement
• Ensure changes are communicated clearly, documented in Notion/Jira, and reinforced through guidance in tools (hints, flows, help text, Looms)
• Balance speed and control: move fast where it’s low-risk, and implement guardrails where it matters (approvals, pricing, data quality, access)
• What Success looks like:
• Sellers spend less time on admin and more time selling; BDRs/AEs hit SLAs without constant chasing
• US pipeline quality, forecast accuracy, and conversion rates improve measurably (lead → opportunity, stage-to-stage, renewal/expansion)
• Territories, processes, and tools scale as we grow headcount and revenue – without breaking
• Salesforce and the GTM stack are seen by Sales as a competitive advantage, not a tax
• You’re recognized internally as the owner of core GTM workflows and stack for the US, and a trusted strategic partner to the Lead RevOps and Sales Leadership

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with the Revops Manager
• You will complete a business case and present it to the team
• One step with our COO
• The final step will be a one-on-one meeting with our CEO
• Welcome to DataDome!