Backend Engineer, Included Health

Customer Experience

$108.9-184k

Salary dependent on location. Plus equity

AWS
GraphQL
Scala
Java
Ruby
Golang
Mid and Senior level
Remote in US
Included Health

Digital healthcare provider

Open for applications

Included Health

Digital healthcare provider

1001+ employees

HealthcareB2BEnterpriseInsuranceData Sharing

Open for applications

$108.9-184k

Salary dependent on location. Plus equity

AWS
GraphQL
Scala
Java
Ruby
Golang
Mid and Senior level
Remote in US

1001+ employees

HealthcareB2BEnterpriseInsuranceData Sharing

Company mission

To raise the standard of healthcare for everyone, everywhere.

Role

Who you are

  • You have strong software engineering fundamentals and are able to apply them when faced with an ambiguous problem space
  • You care about software and are proud of what you delivered
  • You tend to become a subject matter expert in any code you dive into, and demonstrate strong product ownership in your team’s work
  • You have a strong desire to grow in your role and take on increasing challenging initiatives with broad-sized impact across the Company. And continuously looking to recognize growth areas and improve in both technical and non-technical skills
  • You optimize for impact over progress and have a bias towards action
  • Collaborate with tight-knit teams - teach us what you know and learn from us
  • You can juggle multiple tasks without losing sight of high-priority items;Experience in our current technologies is a bonus — Golang, GraphQL, Java, Scala, Ruby, AWS
  • Prompt and regular attendance at assigned work location
  • Ability to remain seated in a stationary position for prolonged periods
  • Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
  • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
  • Ability to interact with leadership, employees, and members in an appropriate manner

What the job involves

  • As a member of the team, you will build scalable solutions that improve customer-facing teams’ ability to provide great service to our customers, to communicate the value our company brings, and to advise customers on matters related to the healthcare of their employees
  • You will help our company become an indispensable partner to our customers
  • Rapidly develop features to provide more capabilities and improve the performance of our products
  • Engage in cross-team and cross-functional efforts to ensure timely and successful delivery against shared goals
  • Plan ambitious technical investments that creates high impact to the customers
  • Contribute to end-to-end product solution, from designing to implementation to shipping to maintaining
  • Contribute to the entire lifecycle of the project; Evaluate and refine team processes to empower team members to deliver high-quality work

Our take

As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.

It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.

With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Sep 2020

$175m

GROWTH EQUITY VC

May 2018

$66m

SERIES D

Total funding: $347m

Company benefits

  • Comprehensive medical, dental and vision plans
  • All employee spouses and children can access Included Health services at no cost
  • For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees

Company values

  • We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
  • We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
  • We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
  • We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
  • We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems

Company HQ

Financial District, San Francisco, CA

Leadership

Owen Tripp

(CEO & co-founder)

Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.

Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.

Diversity, Equity & Inclusion at Included Health

  • We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more

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