Senior DevOps Engineer, Salesforce

• Proficient coding and scripting skills (Go, Python, Shell scripting) for automation and system integration tasks
• Experience with configuration management tools (Puppet, Helm, Ansible, Chef)
• Familiarity with infrastructure-as-code tools like Terraform, CloudFormation, or Pulumi
• Capability in setting up and tuning CI/CD pipelines
• Knowledge of public cloud platforms (AWS, GCP, Azure), supporting systems deployment, configuration management, and application installations within AWS (EKS, S3, VPC, IAM, EC2, SQS), GCP, and/or Azure core services
• Minimum of 3 years in Linux systems engineering/operations in a DevOps environment
• Familiarity with endpoint security software, including experience in operating, troubleshooting, installing, and configuring these solutions
• Ability to leverage AI-driven solutions and tools in security operations to improve efficiency and insights
• Experience in coordinating and deploying various security tools across all Salesforce endpoints
• Proficient in endpoint and network troubleshooting
• Strong verbal and written communication skills, with an emphasis on documentation

Desirable

• Salesforce has one of the best Information Security teams in the world and growing this piece of the business is a top priority!
• Trust and security are Salesforce’s number one value as a company
• As a member of the Endpoint Protection Team, you will be focused on protecting Salesforce assets from threats
• In this role, you’ll be responsible for assessing, deploying, and maturing Salesforce’s suite of security tools to provide necessary control and monitoring at an enterprise level
• We are looking for an individual contributor that wants to leverage their existing security development skills, help automate existing operations and reduce the operational overhead to build supportive services
• Develop and improve automation for platform-supporting services to reduce operational overhead and enhance system resilience
• Build comprehensive monitoring metrics and assess system health to identify areas of improvement
• Work on deploying, managing, and troubleshooting large-scale distributed systems in public and private cloud environments, including multi-region and multi-cloud deployments
• Design, install, operate, monitor, and troubleshoot endpoint security monitoring infrastructure
• Conduct root-cause analysis across distributed systems in a global environment and troubleshoot network, hardware, and operating system issues
• Collaborate on implementing AI-driven insights and tools to bolster security monitoring and response capabilities