GTM Enablement Manager, Squire
Onboarding & Success
$100-120k
+ New hire stock grant
Barbershop operations management software
Open for applications
Barbershop operations management software
101-200 employees
Open for applications
$100-120k
+ New hire stock grant
101-200 employees
Company mission
Squire's mission is to give your barber shop the technology they need to succeed in today’s fast-paced environment.
Role
Who you are
- The person who will succeed in this role is independent, a problem solver, and a great collaborator
- This position is a fit for anyone who loves the challenge of training post-sales teams across a variety of skill levels and pushing everyone to be the best versions of themselves
- 3+ years of experience in a Revenue Enablement role, working directly with Sales Engineers, CSMs, or Onboarding/Implementation teams
- Familiarity with building playbook for post-sales teams; developing adoption, expansion, or upsell plays; and/or running experiments on new post-sale motions using data
- Familiarity with Salesloft, Salesforce and Highspot, or other similar tools
- Ability to multi-task and operate under pressure
- Expert communicator who can foster change when needed
- Fast learner with a growth mindset who loves to continue to improve
What the job involves
- The GTM Enablement Manager - Onboarding & Success will be responsible for overseeing, developing, and managing the onboarding and ongoing training program for our Onboarding and Success teams at SQUIRE, across the U.S. , Canada, and the UK
- These programs will include both virtual instructor-led and live instructor-led training, as well as eLearning, video, coaching guides, and other enablement assets
- This role will work closely with the GTM Enablement team, Revenue Operations, Product Marketing and GTM Leadership to identify areas of opportunity to build out content and training that will enable the team to perform at its best potential and capacity
- Reports to: Director, GTM Enablement
- Build out and lead onboarding for new hires on the Onboarding and Customer Success teams
- Build and launch role-based playbooks for the Onboarding and Customer Success teams
- Partner with Enablement and GTM leadership to identify continuous learning opportunities for our Onboarding and Customer Success teams and create programs to close those gaps
- Create enablement packages that include multiple learning modes (live, eLearning, reference documentation, reinforcement guides) and use available tools (Highspot) to surface that content in the flow of work
- Leverage data and insights to inform training and curriculum development, as well as to develop the content and materials needed to help our Onboarding and CSM teams be successful in their roles
- Own change management and communications for the post-sale teams, including support for All Hands calls
- Provide additional coaching and feedback as needed for team members at all stages of the customer journey, in partnership with managers and team leads
- The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs
Our take
Squire takes point-of-sale management tools and focuses them entirely on the needs of barbershops. Before launching, co-founder Dave Salvant spent time talking to 600 different barbershop owners to understand the boxes Squire had to tick to be a worthwhile product. This included taking cashless payments and providing key insight into employee productivity, hours worked, and commission calculations.
This time spent in barbershops paid off, as Squire now has more than 2,000 customers in North America and the UK. There is considerable opportunity in the United States alone, as they have a potential customer base of more than 135,000 barbershops.
In March 2020, Squire’s revenue fell to zero when the COVID-19 pandemic forced barbershops to close. Luckily, the company had raised $34 million just days before this in a Series B funding round, which enabled it to help barbershops adapt and survive during their lockdowns. Now things have returned to normal, Squire is in high demand and in 2025, is valued at $750 million.
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$60m
SERIES D
Dec 2020
$44m
SERIES C
Total funding: $146.8m
Company benefits
- Work from home opportunities
Company HQ
Nolita, New York, NY
Leadership
Songe LaRon
(Co-Founder & CEO)Majored in Philosophy at UCLA, and then studied Law at Yale. Started out as a Legal Secondee at Credit Suisse, before joining Skadden Arps as an M&A Associate. Co-founded Squire in 2015, with support from Y Combinator.
Dave A. Salvant
(Co-Founder & President)Studied Political Science at the University of Albany, and then joined Infogroup as an Account Manager in 2008. Moved to JP Morgan as 2010 to work as a Private Client Banker. Joined AXA US as a Senior Regional Sales Executive, and then enrolled at the University of Wisconsin-Madison to study for an MBA. Co-founded Squire in 2015.
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