Senior Sales Engineer, Cognigy
Benelux
More information about location
Enterprise Conversational AI Platform
Open for applications
Enterprise Conversational AI Platform
101-200 employees
Open for applications
More information about location
101-200 employees
Company mission
Cognigy's mission is to lead the automation of conversations to make life easier for everyone.
Role
Who you are
- You are a passionate, people person with a love for technology! You enjoy learning new things and get energy from sharing your knowledge with prospective customers
- Experience as a consultant, sales engineer, presales or comparable role that involves technical advice and providing fun and engaging demos
- Experience in the enterprise software space working with contact center or automation technologies, either at software companies or building custom solutions
- Must have JavaScript programming/scripting experience, as it is essential for the role of presales and enablement services. Experience in Java, Python, or similar is a plus
- Low code platform experience and conversational AI is a plus
- You are a confident and engaging presenter
- Creative & design skills (maybe you have experience with video editing, Photoshop or similar)
- Confidence in speaking and dealing with technology and an ability to pick up new technologies quickly
- Fluency in Dutch and English is essential. German language skills would be beneficial
What the job involves
- As a member of our presales team, reporting into the Director of Sales Engineering - EMEA, you will work closely with our sales team on discovery calls, technical deep dives and product demonstrations
- A sales engineering role is all about creating a great experience for our customers
- Supporting the sales team with solution selling into enterprise customers, focusing on presales
- Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle
- Participating in discovery calls and technical deep dives
- Creating and delivering powerful presentations and customised product demonstrations
- Design and recommend solutions that meet customer specific needs and business requirements
- Discover and analyse customer requirements, understand their pain points, and provide recommendations on how Cognigy can address these needs
- Clearly communicating and presenting what makes Cognigy valuable to our customers
- Collaborating with relevant stakeholders to communicate customer requirements and further enhancements
- Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market
- Provide internal training to other teams across the company
Our take
Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that has been accelerated in recent years as so many other services went virtual and digital. Cognigy is at the forefront of this trend.
The startup has built a set of low-code tools to help enterprises integrate more AI into their customer service processes. Crucially, the AI can be used flexibly across a range of applications and geographies. Cognigy will use recently raised capital to accelerate global growth.
Despite these worthy commercial ambitions, Cognigy must continue to iterate on its product. Few competitors have been able to deliver ‘conversational AI’ applied across multiple use cases. However, to continue its growth Cognigy must deliver value for money even against narrowly focused products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 5 rounds)
Jun 2024
$100m
SERIES C
Feb 2022
$15m
SERIES B
Total funding: $167m
Company benefits
- We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome
- We believe that our employees should benefit from the company’s success and therefore offer an attractive virtual stock options plan to top performers
- We also offer you an attractive and performance-oriented salary
- The opportunity to help build this company with flat hierarchies and the possibility to shape the organization
- Flexible working hours and ability to work remotely in the UK
- A great culture built on our core values of Team, Trust, Technology and Transparency
Company values
- Team | We show respect for each other always and treat everyone with integrity. We celebrate different cultures, tailor communication where needed and aim to understand other perspectives.
- Trust | We empower our colleagues by providing constructive feedback, encouragement, and autonomy. We put trust in our colleagues and aim to be the type of Cognigy Crew member who others can put their trust in too.
- Technology | We are agile to our core. We Iterate and innovate using the forefront of technology and fast decision making. We remain focused on creating the most cutting-edge Conversational AI platform on the market to make life easier for everyone.
- Transparency | We help to grow the business by supporting the growth of the people in it. We share our knowledge, take responsibility and are accountable for our work and our decisions.
Company HQ
Düsseldorf-Hafen, Düsseldorf, Germany
Articles
Leadership
Benjamin Mayr
(Director of Engineering)B.S. in Software Development & Gamedesign at Mediadesign University of Applied Sciences after which they became an Independent Software Development Consultant.
Philipp Heltewig
(CEO)Previously CIO of Sitecore, a leader in digital marketing solutions. Also worked at SAP and attended Harvard Business School.
Sascha Poggemann
(COO)Previously Head of Technical Development at iExergy in Germany.
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