Marketing Analyst Intern, Twilio

• If you’re excited by analytics, love organizing chaos into clarity, and want your work to influence real business decisions, you will be a great fit for this role
• Currently pursuing or recently completed a degree in Data Analytics, Marketing or a related field
• Strong analytical and organizational skills with attention to detail
• Comfortable collecting and manipulating with data in spreadsheets (Excel, Google Sheets)
• Ability to synthesize data into clear, concise insights
• Strong written communication skills
• Self-starter who can manage weekly project tracking and deadlines independently
• Ability to build presentation materials (Google Slides, Canva)

Desirable

• Employer Brand sits at the intersection of marketing, storytelling, and talent strategy. Our mission is simple: help the right people discover Twilio, understand our culture, and imagine themselves building here
• But powerful stories need proof. That’s where you come in
• You’ll transform data into direction. Tracking performance across channels, identifying what resonates most with candidates, and building the reporting foundation that shapes our strategy
• You won’t just observe the work, you’ll help define how we measure success across the entire function
• Channel Assessment:
• Evaluate the data generated from each channel and define a structured methodology for data collection
• Define and document Employer Brand metrics and data sources
• Metrics & Tracking Infrastructure:
• Build and maintain a sustainable tracking system (ie Airtable, Excel)
• Build leadership-ready outputs that can be reused in EB and TA forums
• Ensure data consistency and reporting hygiene
• Measurement & Analysis:
• Establish a baseline view of Employer Brand performance across priority channels
• Track awareness, engagement, and behavior signals and roll up insights
• Identify top-performing channels, formats, and content themes
• Analyze trends and directional performance
• Partner with Employer Brand and TA team members to validate insights
• Cross-Team Support:
• Act as an ambassador of the Twilio intern program and support intern community engagement
• Support employer brand operations across projects as needed

• Applications for the role will be accepted on an ongoing basis
• We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step